CAREER SUMMARY AND ACHIEVEMENTS

A senior level human resources professional with over ten years of progressive and diverse experience in a variety of industries. Demonstrated to be a successful and approachable leader in building strong employee and labor relationships with proven negotiating skills.

Developed retention plans to reduce turnover, resulting in a stabilized workforce.
Extensive experience recruiting for positions in numerous industries.
Proven success in investigating confidential issues and developing solutions.
Facilitated training at all levels to support staff and the demands of the business.

PROFESSIONAL EXPERIENCE

HR Consultant 2006- present
Contract Assignments

Provided full cycle recruiting for a marketing and advertising company for a variety of sales and creative positions across the country. (4 months)
Developed a recruiting and retention program for a number of subsidiary businesses, including collections, leasing, grocery, technical services and a railroad. Recommended benefits programs for two subsidiaries, coordinated open enrollment process and implementation. Conducted confidential investigations on employee relation issues. Coached managers on employee issues. Negotiated advertising and staffing contracts. Researched and implemented wellness program for one subsidiary. Recommended resolutions to managers on union issues (9 months)
Created unique recruiting programs for a collection agency with seven locations. Managed a staff of eight. Investigated all employee relations issues, recommending resolutions to management. Negotiated advertising and staffing agency contracts. Redesigned Internet advertising program. Reduced expenses by $ 40,000. (6 months)
Developed recruiting program for a mortgage company, utilizing traditional database searches, networking and referral program. Addressed employee relation issues. Recommended activities and programs to improve employee morale. (2 months)
Reviewed existing health benefit options, recommended new plan designs, created presentation for open enrollment period and made strategic plan recommendations for a tier one automotive supply company. (1 month)
Analyzed and revised specific employment contracts for a non-profit organization. Developed a recruiting strategy for a leadership position. Conducted training sessions for managers and board members. (2 months)
Review, revise and draft resumes and cover letters for individuals. Recommend job search strategies, referrals and contacts. (Ongoing)









Centex Homes, Southfield, MI2005-2006
One of the nations leading homebuilders with operations in more than twenty-five states.
Human Resources Manager
Sole Human Resources person for the division staff of 175 associates, responsible for all HR functions.

Developed and implemented recruiting program to identify best candidates available.
Improved employee relations with staff at all levels of the organization.
Recruited by the corporate office to facilitate several training initiatives, including campus and diversity recruiting and retention programs.
Designed and implemented reduction in force program conducted training for managers and conducted individual meetings with impacted employees.
Served on presidents task force for special projects.


American Red Cross- Southeastern Michigan Chapter, Detroit, MI2000-2005
National disaster response and training organization, focused on providing aid and relief to victims of various emergency or disaster situations.
Human Resources Director
Primary management of all human resource functions, supervised support staff and Information Services staff.

Lead negotiator for two collective bargaining agreements. Primary contact for all labor relation issues, including reprimands, grievances and arbitration hearings.
Revised employee handbook, created new policies and performance evaluations.
Coordinated three separate reductions in force over an eighteen-month period. Created all necessary documentation, identified staff involved and conducted meetings. Wrote all communications and conducted follow up meetings.
Served on strategic planning committee. Developed new revenue stream.
Redesigned employee health benefits plans to reduce expenses resulting in a savings of $ 50,000. Revised plans subsequently adopted by other divisions.


City Transfer Company, Plymouth, MI1995-2000
Package delivery service, operating in multiple states with over 800 employees.
Human Resources Manager
Became the companys first HR Manager including responsibility for improving recruiting and retention as well as employee relations, coaching and labor relations.

Created and designed employee handbook. Wrote and instituted new company policies.
Developed comprehensive process for recruiting that reduced turnover, improved quality of hires and reduced subsequent workers compensation costs.
Served as primary contact for union locations on labor relation issues, including reprimands, suspensions, terminations and grievances.
Responsible for unemployment benefit claims, hearings and adjudications. Reduced company expenses by eighty percent with detailed, timely responses.

EDUCATION

Concordia University Bachelors Degree - Human Resources Administration
Central Michigan University (6-09) Masters Degree - Human Resources Administration


PROFESSIONAL ASSOCIATIONS

Society of Human Resource Management Human Resource Association of Greater Detroit