BENJAMIN B. JACKIER, JR.
3607 Sam Rayburn Trail
Dallas, Texas 75287
(972) 306-0275
Cell: (972) 922-9144

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SUMMARY

Previous owner of general contracting business with more than 25 years experience in ground up construction of new homes, additions, property management and commercial remodeling. Excellent business acumen. Extensive construction management experience. Renovation and restoration specialist with numerous construction projects successfully completed. Experienced tradesman in all facets of construction. Strong knowledge of all key trades required for job completion. Technically proficient with a strong reputation for completing projects on time while meeting deadlines and budgets. Knowledgeable of all state and regulatory building codes. Excels in product knowledge of materials used throughout the construction industry. Proficient in Word and Excel.

EXPERIENCE
Construction Manager June 2006 to December 2008
Monterey Homes, (A Meritage Homes Company)
Construction Manager of luxury homes with over 4000 SF of living area.
Consistently completes homes under build time allotted.
Meets or beats budgets and deadlines.
Maintains a JD Powers Builder survey rating between 9.5 and 10.

EXPO Services Manager June 2004 to June 2006
EXPO Design Center, Dallas, Texas (A Home Depot Company)
Promotion to EXPO Services Manager.
Oversee all kitchen and bath remodeling sold through the EXPO Design Center.
Improved project sales close ratio which generated an increase in sales.
Reduced cycle time.
Manage 11 Central Installation Managers throughout the Dallas, Fort Worth area.
Select, interview and hire Installation Managers. Hold Installation Managers accountable for job performance to include coaching, counseling and any disciplinary actions required. Write their semi and annual reviews.
Formed effective working relationships between the design and project teams through training and staff meetings.
Resolve problems that may arise before, during and after construction.
Hold meetings with all general contractors and independent installers to discuss capacity, quality of performance and installation cycle as measured by key reports and data.
Responsible for selection, management, termination and negotiating costing with vendors (general contractors and a large independent trade base) for high end remodeling projects and retail promotions for use at store level.
Worked closely with District team and Store Managers to maintain profitability throughout market.

Project ASM May 2002 to June 2004
EXPO Design Center, Dallas, Texas (A Home Depot Company)
Promotion to Project ASM.
Responsible for complete operation of design staff and installations sold at the EXPO Design Center.
Exceeded sales plan and increased close ratio.
Supervised 30 associates to include Designers, Project Managers, and Expediters.
Maintained department profitability through research, report analysis, identifying trends, defining problems and developing appropriate responses.
Completed reports accurately, on time, and used them to make decisions and drive sales.
Set objectives and ensured they were met.
Worked closely with the contractors to address capacity and quality of workmanship.
Trained and developed associates through formal training programs.
Performed associates written evaluation on their job performance.
Conducted interviews with new hire candidates.

Quality Control Superintendent October 2001 to May 2002
EXPO Design Center, Plano, Texas (A Home Depot Company)
Conducted numerous job site visits on a weekly basis to ensure that installers are on time and performing the highest quality of workmanship.
Fill out customer survey forms at job site visit to get feedback from customers and improve quality of business.
Increased repeat customer base.
Follow up on customer complaints and bring resolution in a timely manner.
Drive sales at time of job site visits.

Project Superintendent January 2000 to October 2001
Expo Design Center, Plano, Texas (A Home Depot Company)
Coordinate and deliver on time, and within budget, kitchen and bath remodeling projects sold through the Expo Design Center.
Successfully completed over $2 million/yr in kitchen and bath remodeling projects.
Attended customer sales presentations to explain the value of having EXPO perform their remodeling project.
Increased close ratio and sales plan.
Became main source of information for design staff by being acknowledged as the construction expert.
Review Designers project packet to ensure it is complete and accurate before sending to general contractor for bid. Identify any design flaws and actively help Designer with alternative ways to get the same results, without being critical.
Review and negotiate contractor bids for task accuracy and cost appraisal.
Resolve any problems that may arise during construction.
Developed and implemented a cost saving pre-construction checklist for kitchen, bath, and multi-room projects to eliminate any oversight in the installation process.
Facilitate sales and problem-solving meetings with design staff and other Project Superintendents.
Train new Project Superintendents as they are hired.

Owner 1976 to 1999
Benjamin B. Jackier, Jr. Inc., General Contractor, Norwalk, Connecticut
Created and expanded general contracting business, specializing in renovations, restorations, additions and interior commercial remodels throughout Fairfield County and New York City.
Experienced in ground up construction of new homes, additions and commercial remodeling. Projects.
Through solid reputation, successfully developed business into a $1.5 million/yr enterprise.
Managed all aspects of operations, from new business development, estimating, project scheduling and manpower to completion.
Developed strong working relationships and contacts with key tradesmen.
Used Design / Build concept to increase sales of additions and remodeling projects.
Analyzed and interpreted architectural drawings and project specifications for accuracy and completeness.
Knowledgeable of all state and regulatory building codes.
Working closely with the Historical Society to preserve landmark homes throughout Fairfield County, completed many restorations of historical homes.
Assisted field crews in the performance of their tasks.




SELECTED ACCOMPLISHMENTS

Hotel Mayflower ($500,000)
61st and Central Park West
New York City
Renovation of 100 bathrooms on time and within budget.
Reduced downtime by 2 days/room by effectively coordinating union personnel.
Decreased inspection cycle time by forming a positive working relationship with inspectors.

William Douglas McAdams ($250,000)
55th St and Park Ave
New York City
Renovation of Advertising Department and Presidents office.
Completed construction 20 days ahead of schedule despite the challenges of working in NYC.
Earned my performance bonus.

Fairfield County Historical Society
Norwalk, CT
Renovation of three pre-civil war landmark homes with extensive recreation of architecture and reuse of materials that were either stored or needed refurbishing.
Conducted extensive research for each project for accuracy of finished product.
Collaborated with Historical Society personnel to meet their needs.

MILITARY

Sergeant E-5 1968 To 1970
UNITED STATES ARMY
Viet Nam Veteran
Honorable discharge, 1970

LICENSES
Home Improvement Contractor, State of Connecticut

MEMBERSHIPS / AFFILIATIONS
International Remodeling Contractors Association, 10 years
Norwalk Masterbuilders Association, 10 years
Norwalk Quartette Club, 1978 to 1999, Recording Secretary, Board of Governors.

EDUCATION
Completed 12 courses in Environmental Design and Architecture studies at Texas A & M