MICHELLE PATTERSON
7743 Camden Harbour Drive, Bradenton FL 34212
941-744-1822 hm, 941-773-0810 cell


RESULTS DRIVEN EXECUTIVE HR MANAGEMENT CORPORATE DEVELOPMENT

Perceptive results-oriented senior leader with exceptional strategic, critical thinking, and project execution skills.
Demonstrated ability to lead human resource and organizational development initiatives in a fast-paced environment to optimize company performance.
Proven ability to assess, develop and execute a wide variety of successful HRM programs in highly demanding existing and start-up operations.
Excellent qualifications in executive coaching and consulting with a comprehensive knowledge of performance driven senior leadership teams.
Extensive background and expertise in:

Organizational Development
Strategic Planning & Alignment
Recruiting and Retention
Executive Development
Employee Relations
Training and Development
Performance Management
Succession Planning
Project & Change Management

--PROFESSIONAL EXPERIENCE--

Vice President Human Resources - 2006 to 2008
CYBERWIZE INC, Sarasota FL
International $40M MLM organization providing health and nutrition products to Independent Business Owners
Direct and provide oversight for all OD and HR functions: Employment law, employee relations, comp and benefits, recruiting and retention, training and development.
Support CEO in strategic and tactical business planning.
Provide leadership to company executives and managers to support business growth.
Direct a process of organizational planning that evaluates business structure and work force planning throughout the company.
Direct comprehensive employee relations, recruiting, comp, benefits, HRIS, customer service training and management development programs ensuring compliance with federal and state regulations.
Launch Cyberwize University.

Director Human Resources - 2004 to 2006
GOODWILL INDUSTRIES MANASOTA, Sarasota FL
Global organization creating development opportunities for people with barriers to employment
Direct all facets of HR and recruiting activities for 450 member organization, 29 facilities, and $17 M sales.
Provide strategic leadership; oversee executive development.
Execute performance management initiatives including leadership and management training.
Ensure compliance with federal and state regulations.
Consult with national Goodwill operations.

HR/OD Performance Management Contractor - 1999 to 2004
INDIVIDUAL CONTRACTOR, Ashburn VA
Via long-term contracts, provided business solutions to senior leaders wanting to manage company and employee performance
Grant Thornton Consulting: Launched performance measurement and management structure for US Departments of the Army and Navy.
Learning Tree International and Idea Integration: Created corporate universities, on-line learning services, internal development programs, and internal communities to maximize organizational resources.
The Home Depot: Standardized and launched initial HR practices for East Coast stores.
George Mason University: Lecturer, graduate and undergraduate programs.
Deming Management Institute: Volunteer.

Corporate Director HR, Quality Training and Development - 1995 to 1999
NEXTEL COMMUNICATIONS, McLean VA
Global provider of digital wireless tele communications
Recruited as a member of initial senior team to assist in telecom start-up.
Grew company from 300 to 16,000 employees in four years.
Strategically directed all organizational effectiveness activities.
Consulted with executive leadership on development of corporate HR policies, practices, and strategic initiatives both for start-up operations and following two major acquisitions.
Directed all national training curriculums; created Corporate Learning University to serve 30 national markets.
Coached and counseled senior leadership on individual and organizational development plans.
Secured $1M in government grants to train growing work force.
Directed $1.5M budget.

Corporate Manager, Quality Training and HR Development - 1992 to 1995
BAUSCH AND LOMB, Rochester NY
Global organization specializing in healthcare, pharmaceuticals and eyewear
Directed development of global improvement programs adhering to Six Sigma, ISO, and Baldrige standards.
Coached and counseled executive leaders on development of quality strategies and certification programs.
Requested by B&L Board Member to serve as Adjunct Professor at Rochester Institute of Technology; partnered in the design of two masters programs and taught in RITs Executive MBA Program.
Partnered with Cornell University to successfully launch Executive Development program.
Designed, developed and implemented global quality training programs.

Consultant in Organizational Development and Quality Systems - 1984 to 1992
INDIVIDUAL CONTRACTOR, Sioux City IA, Rochester NY, and Detroit Lakes MN
Improved organizational systems and optimized business processes. Facilitated BPR/BPI teams to identify system improvements. Designed and facilitated strategic planning sessions for executive management.
Dr W Edwards Deming: Assisted with national four-day seminars, Fortune 50 contracts, and teaching at Columbia and New York Universities.
Industrial Management Council, Rochester NY and the Chamber of Commerce, Syracuse NY: Presented continuous schedule of seminars to executive managers in local businesses.
General Motors Corp/Rochester Products/AC Spark: Developed and copyrighted a (360) Leadership Assessment and Feedback Process. Executed the assessments, IDPs, and follow-up for 60+ senior leaders. Designed and developed GMs first quality improvement training program for 600+ management and union employees.

--PROFESSIONAL AFFILIATIONS--
Active participant in the Deming Institute
Member ASTD, SHRM, SHRA, ASQ and ISPI

--EDUCATION AND CERTIFICATIONS--
MBA Graduate Study, University of South Dakota
BS in Business, Montana State University
Member Pi Omega Pi (Business Honorary) - President, Education Association
Teaching Certificates in MT, NY, and VA
Certifications: Achieve Global/Kaset Intl, Franklin-Covey, Myers Briggs, Career Architect/Lohminger, ISO 9000 Auditor, Internal Baldrige Examiner, SPIN Selling/Huthwaite, Solution Selling/McCrory
Expert/MS Office Suite