CURRICULUM VITAE
Andy Thomas
Objective: Seek the position of Chief Engineer
Profile : Remarkably knowledgeable and resourceful Hotel, Building/Facilities Service Engineer with over eighteen years experience in ensuring proper operations, maintenance, service and repair of hotels physical plant to support goals of Guests satisfaction, cost control and profitability ; overseeing and participating in the hotels overall preventive maintenance program and ensuring that the quality and condition of all rooms and public areas exceeds the organization and guests expectations.
Summary of Qualifications:
Thorough knowledge of all plant and equipment and maintain these in efficient working order by following routine maintenance procedures.
Adopt a proactive approach by carrying out a regular walk round the hotel and grounds to ensure potential problems are dealt with promptly.
Carry out short term (reactive) maintenance work e.g. repairs affecting guest bedrooms and services as a matter of urgency but adhering to all safety procedures and causing minimum disruption to guests.
Ensure that front of house is kept clean and well presented at all times, as per the Brand Maintenance Planner. Knowledge of and operate hotel security and emergency procedures.
Deal with complaints/problems politely and positively and make every effort to resolve them.
Liaise daily with all departments and deal appropriately with any maintenance issues raised, giving priority to those issues which compromise Health & Safety or security.
Liaise productively with contractors and suppliers to ensure the most cost effective outcomes for the business.
Liaise with contractors to ensure that Permits to Work are completed in compliance with Company Health & Safety procedures. Act as Clerk of Works to regulate work carried out by contractors.
Carry out work on ad hoc projects using skills and knowledge to ensure the most efficient and effective outcome for the hotel.
Use, operate and store all tools, equipment and materials safely and securely to comply with statutory regulations.
Maintain operational standards to the highest possible level in respect of service, hygiene, health and safety and ensure that there is minimal wastage. Assist in the production of budgets for the Department by providing accurate information.
Develop, implement and maintain procedures to monitor energy costs and liaise with Central Office Purchasing to ensure that the most economical rates are obtained.
Implement and manage the Brand Standard Maintenance Planner and develop it as statutory and critical business needs dictate.
Ensure the profitability of the department, keeping stock levels, wages/costs and procure maintenance materials as well as external services at competitive rates, within budget, through forward planning and effective use.
Agree, in consultation with the General Manager, levels of staff and competencies needed to provide the necessary skills to efficiently and effectively run the daily operation of the maintenance department.
Develop, maintain and implement Induction Procedures for new members of the Team, in consultation with the People Development Manager.
Ensure that Team Members are trained up to required quality standards in accordance with the principles of Investors in People, in compliance with the Companys Health & Safety Policy/Emergency Procedures and to meet statutory obligations.
Carry out staff appraisal interviews at six monthly intervals in line with Company policy and ensure that issues raised and training needs identified are dealt with appropriately using Company and Unit guidelines.
Carry out disciplinary, grievance and counseling procedures, where necessary, in conjunction with the People Development Manager and following Company guidelines
Lead and motivate staff to encourage and obtain maximum commitment and efficient service.
Maintain regular and effective briefing and de-briefing sessions with Team members.
Develop good working relationships with external contractors.
Welcome and facilitate business and organizational changes.
Skills:
Cold water systems; Hot water systems; HVAC; L.P.H.W & Steam boilers; Pumps, valves and controls; Building Management System; Catering equipment; Pool plant room equipment; Sewage Treatment Plant; CCTV; Irrigation system; Hydraulic system network; Communication network.
Generalist technical/engineering background.
Recent experience in a similar role. Training experience
Ability to communicate clearly and effectively.
Confident and courteous manner.
Determined solution seeker Basic IT skills.
Customer focused No Problem Mentality Experience of customer service environment.
Smart, professional appearance Excellent organizational skills
Ability to prioritize and meet deadlines.
Employment History
EmploymentPeriodPosition
Self-employed and M&E ConsultantMay 2008 -presentMaintenance of electromechanical equipment
(Hot and cold water pumps generators etc...)
Sotratech Ltd
February 2007 to April 2008Project Engineer/ Unit leader generators after sales service
Duties performed;
Supervise and involved in the installation, servicing, maintenance and repair of equipment such as boilers, burners, pumps, generators, and weighbridge and irrigation systems.
Achievements;
Increased customers portfolio to nearly 45%.
Doubled budgeted Sales Figures in only six months.
Implemented key performance indicators.
Revised internal procedures and staff training.
Le Preskil Beach Resort Hotel 4*+ 200 roomsFrom May to Nov. 2006Maintenance Manager :
-Coordinate all schedules, inspections and preventive maintenance of all property systems.
-Regularly communicate with guests in a professional manner to understand their changing needs.
-Elaborate, coordinate, monitor and inspect the work of all department staff and outside contractors.
-Handle guest and other department maintenance requests in a timely and professional manner.
-Maintain accurate and effective files and being familiar with all operational manuals, service agreements and equipment warranties.
Calco Sales LtdFebruary 2004 to April 2006Technical & Sales Representative and Support to Service Department.
Air Compressors, high pressure cleaners, Generators.
Elogic LimitedContract Basis for four months 2003Manager
Automation and Control (Jumbo Riche Terre).
Installation and commissioning of fire detectors, video cameras, and intrusion alarm system.
Self employedSeptember 2002 up to October 2003Self employed in Industrial, commercial and residential electrical single and 3 phase installations , maintenance & repairs
ABSE Ltd / Refurbishment of La Veranda Hotel (Contract Basis)May 2002 to September 2002M&E Coordinator-Site Manager
D.D.S. Energy & Services LtdMarch 2000 to January 2001Assistant to Sales and Marketing Manager and Chief store Keeper-Outboard & Inboard marine motors, garden equipment.
Freelance 1995 to Feb 2000Electro-Mechanical Consultant
Electrical installation for residential, commercial and industrial.
Sofitel Imperial Rich Sand Hotel 5* 180 rooms1991 to 1995Training Officer Centre de Perfectionnement Hotelier/Site Manager
(Pre-Opening of Hotel)
Organization of General Maintenance (equipment, yard, transport)
First Assistant to General Maintenance Manager
Opening of Sofitel and Organization of General Maintenance Department
Acting General Maintenance Manager
British American InsuranceMarch 1990 to August 1990Financial Adviser & Insurance Agent
Le Novotel Grand Gaube (Legends Hotels) 3* 120 roomsSeptember 1988 to January 1990Assistance to Chief Engineer & Maintenance Manager (Pre-Opening of Hotel)
Organization of General Maintenance (Building, electrical equipment, landscaping, transport)
Mauritius Police Force1987 to 1988Police Constable
Self employed1983 to 1987Refrigeration & Air conditioning servicing
Education
Cambridge School Certificate. (Secondary School year 11)
Subjects learned
-English -French
-English literature -Mathematics
-French -Accounts
-Mathematics -Economics
-Commerce
Professional/Technical Qualifications
Training InstitutionCourse
St. Louis Training CentreCertificate in Electronics Engineering
Dr. J. Dumee Duval Registered Professional EngineerCertificate in Electrical Plant & Equipment Operation & Maintenance
Mauritius Police Training SchoolPolice Constable
Accor Academy, FranceTrainer Diploma-Formation de Formateur
Academy, France AccorAward for Hotel Opening
N.I.I.T. (Computer Studies)Computer Concepts, Word, Excel, Power point
Holder of an Electrical Contractor Trade Licence Government of Mauritius
Hobbies and Interests
-Enjoy watching football, reading, movies and music, eating out, cooking sea food and having family and friends to dinner.
Other Information
Age ; 44 years
Status; Married, four children
International driving licence
|
