Glenn A. Prinzing
695 Alayne Court
Brighton, Michigan 48114
Home: 810-632-6342 Cell: 248-819-0211
Email: prinzing67[at]comcast.net
Qualification Summary:
I have over twenty years of extensive executive level management experience with expertise in driving high levels of customer satisfaction and quality. I am a strategic thinker and planner with solid experience in organizational, time management and problem solving. Effectively able to boost production and realize cost savings for a top producing company. I am detailed and results driven as evidenced by my contributions to my Company attaining the first Builder in the country to qualify for an ISO9000 rating.
Experience
Abbey Homes, LLC Bingham Farms, Michigan
Burton-Katzman Development May 2001-December 2009
Vice President of Construction
Hired, trained, & managed staff of 23 employees for a $35 million dollar organization
Developed and implemented Standard Operating Procedures for the construction department and its employees
Effectively managed Profit and Loss responsibilities for all communities
Developed and improved Customer Service Department that achieved the #2 ranking from JD Power and Associates for overall customer satisfaction in the Detroit market for all homebuilders
Engineered and implemented Quality Assurance Inspections resulting in zero defect closings
Responsible for single family and multi family construction at 13 unique locations
Generated even flow production for building process which reduced build cycle and increased asset turnover
Maintained and exceeded a 96% would recommend rating from customers
Assisted in value engineering with design team to obtain greatest value at the lowest cost
Participated with other senior management to develop, implement, and monitor annual business plan
Initiated and developed warranty review program including authoring homeowner warranty and maintenance manual
Experience working with low income housing for non profit meeting governmental driven budgets
Served as company liaison with local and state governmental agencies
Responsible for environmental cleanup and disposal
Delcor Homes New Hudson, MichiganFebruary 1995-May 2001
Project Manager
Instrumental in the implementation of practices and procedures that led to ISO9000 rating
Facilitated yearly inspections for re-certification of ISO audits
Managed, trained, and oversaw multiple construction sites
Responsible for personnel decisions
Designed and formatted weekly construction reports to track production progress and identify potential delays
Oversaw budgets for the entire construction department
Assisted design team with value engineering for all products
Audited purchase order system for standard and option pricing to vendors
Implemented monthly homeowner education for all new purchasers
Managed and improved service and warranty department
Developed and managed monthly site meeting with all contractors which included production issues, service issues and safety education
Implemented monthly site meetings with homeowners
S.R. Jacobson Development Bingham Farms, Michigan Jan 1992-Feb 1995
Site Builder
Oversaw construction on site for 150 homes
Managed daily interaction with contractors and suppliers
Maintained daily, weekly, and monthly schedules
Approved all work and payment for the site
Teamed with office staff to implement FAST schedule
Managed after closing warranty issues
Obtained highest rating of all Site Builders each year
Education:
Michigan State University, East Lansing, Michigan
Bachelor of Science
Major: Construction Management
Additional Information:
Classes taken to achieve Masters Degree
Residential Builder License, State of Michigan
Member of the Michigan Association of Home Builders
Member of the National Association of Home Builders
Volunteer for Habitat for Humanity
Volunteer coach for Hartland youth football and basketball
References available on request
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