David R. Purvis CFM
Corporate Vice President and proven leader with extensive experience in facilities management, IT implementation, and vendor management as well as expertise in: Building Strong TeamsCustomer InterfaceProject Management LeadershipStrategic Design/FocusPortfolio Management Coach/MentorSales and Sales SupportFinancial Management Resource AllocationExecutive PresentationsGlobal Facility Practices
WORK EXPERIENCE Kelly Services World Headquarters, Troy, Michigan1995 2009 Vice President Facilities & Portfolio Management(2007 2009) Responsible for managing entire corporate campus totaling more then 500,000 square feet of space and an additional 650 branch offices totaling more then 1.5 million square feet; with responsibility for lease/rent negotiations, property management, space planning, construction, branch standards, furniture, and IT infrastructure build-outs. Created strategic real estate plans in collaboration with executive management for Kellys 400+ branches in 17 countries across Europe. The plans identified effective market locations, demographic trends, over and under serviced markets, location of competitors, and lease cost savings opportunities. In addition, implemented a lease management system that kept Kelly from missing critical lease dates. Right sized the office space portfolio across the Americans saving millions of dollars by negotiating mid-term lease buyouts, rent reductions, and space reductions. Achieved EnergyStar rating by conducting analysis of building equipment, upgrading and fine-tuning poorly performing components, and implemented new cost saving practices resulting in reduced energy consumption. Consolidated and relocated Kellys United Kingdom headquarters saving the company over $4.25 million. Implemented several Leadership in Energy and Environmental Design (LEED) projects to improve the corporate campus facilities and was a founding member of Kellys sustainability program called Recognize to promote greening of the environment.
Senior Director Field Facilities(2002 2007) Managed staff of leaders and support personnel responsible for the leasing, design, construction, project management, telecom, property management, and billing/audit activities of the Kelly North American branch network of over 850 locations, totaling 1.9 million square feet of space. Responsible for development of the North American strategic real estate plan covering $38 million in annual rent payments, $10 million annual capital improvements, and $1.8 million annual department budget. Also responsible for branch portfolio in Germany, Italy, Netherlands, and the United Kingdom. Responsible for 220 lease transactions and 130 +/- construction projects annually, and the implementation of the branch voice and data infrastructure. Built powerful teams of individuals who habitually exceeded customer expectations throughout the global organization.
Director of Leasing Field Facilities(2001 2002) Led the formation of the Field Facilities Department by joining the individual groups of Leasing, Design, Telecom, and Project Management together to form one department to better provide service to Kelly field based employees. Initiated cross training and created repeatable processes that decreased average days needed to open a new branch office by 34%. Created a Billing/Audit Team to audit and pay the voice and data bills for Kellys US and Canadian branches saving more than $1 million in costs tied to incorrect billings. Implemented a lease tracking and rent payment system which became the cornerstone allowing for increased reporting capabilities upon which to base sound portfolio management planning.
Director - Customer Support(1997 2001) Provided leadership for six managers and 100+/- staff members in a new position responsible for management of multiple IT groups including first level and second level help desk support, desktop projects, security, and the customer support center. Led the creation and implementation of the Oracle support process for North America.
Operational Manager Hotline Services(1995 1997) Responsible for managing the activities of a 40-person inbound/outbound Call Center resolving questions/concerns on software, hardware, network support, and temporary order placement from Kelly temporary employees on assignment, branch personnel, and corporate users. Accountable for a $1.7 million budget and the quality management of over 216,000 calls annually.
Electronic Data Systems (EDS), Troy, MI1990-1995 Succession of leadership roles performed at EDS with increasing levels of responsibility. Operations Manager, GMC Truck Customer Support Supervisor, Dealer Systems Dealer Systems Installation Representative, Saturn Corporation
EDUCATION Masters of Science and Administration - Central Michigan University Mt. Pleasant, Michigan
Bachelor of Business Administration - Northwood University Midland, Michigan
United States Armed Forces U.S. Army Honorable discharge as a Specialist Fourth Class
Certified Facility Manager through the International Facility Managers Association Licensed Residential Builder in the State of Michigan Licensed Real Estate Broker in the State of Michigan
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