Dennis J. Morgan
Business Management * Strategist * Sales Management
Manufacturing Building Products Oil Industry Service Entrepreneur
Dynamic and high performing business leader with years of extensive experience as a production manager, production supervisor, operations manager, general manager, quality engineer, engineering product reports writer, and business owner. Drives aggressive but practical strategic planning for building alliances, managing corporate change, and implementing initiatives that support organizational growth and efficiency. Respected as an accomplished, practical professional who builds successful relationships, commitment to excellence and can communicate at all levels of management, associates and clients.
A R E A S O F E X P E R T I S E
Client Relations Inventory ManagementSales Management
Community RelationsOperations ManagementStaff Management
Distribution Production ManagerTeam Leadership
Electromechanical TechnologyProduction SupervisorTraining/Facilitator
General ManagementQuality AssuranceWarehouse Management
Reporting
P R O F E S S I O N A L B A C K G R O U N D
AMARR COMPANY, Pensacola, Florida 1999 - 2009
Global building products leader for strategy execution, customer loyalty, leadership, and individual effectiveness.
Serviced dealers, clients, and Big 4 retailer, maintaining financial performance, policies, accounts, and business management.
GENERAL MANAGER, 2001-2009
Recognized as a top role model for other branches with successes in productivity gains, revenue increases, strategic thinking, and problem solving. Proven record building top management, warehouse and production teams, fluid-cross trained departments in fast execution, on-time and damage free environment.
Managed financial performance, quality service, inventory control, and general daily management of operations.
Generated 100 plus new accounts managing hands on, physically working with a diverse spectrum of customers through client needs, requirements and client services with an estimated revenue base of $200K annually per account.
Developed, implemented and monitored expense controls including reduction to achieve annual financial plans and sales growth with P&L responsibility growing a losing branch from red-line to a profitable $5.9MM center in 2 years.
Increased operating income by 37% in 2006, sales growth 44% over budget in 2005 and sales growth 59% in 2004.
Improved new business strategies to optimize productivity and facilitated new business development opportunities.
Successfully maintained highest gross margin throughout company in 2002.
Provide high quality distribution to customers increasing delivery accuracy by 100% dramatically improving customer satisfaction.
Lead and instructed direct reports-Service Managers, Office Managers and in-directs including Team Leaders, Warehouse and Office Staff as well as HR concerns.
Interpreted and implemented policies and procedures across the business unit.
Dennis J. Morgan * * * Page 2
AMARR COMPANY, Houston, Texas
OPERATIONS MANAGER, 1999-2001
Directed all inventory, purchasing and warehouse equipment functions. Liaised with accounts purchasing, engineering and accounts payable departments of establishing, placing and obtaining required needs. Warehouse inventory was $2MM with $1MM in office and warehouse equipment including logistics for delivery.
Managed inventory improving inventory turns utilizing Just in Time (JIT), and Distribution Requirements Planning (DRP) successfully meeting physical inventory counts by .19% based on annual sales. Managed proper cycle accuracies at 94.5%.
Reduced scrap by 52% while continuously reducing on-hand inventory by 33% without effecting sales goals.
PREMIER ABRASIVES, Lafayette, Louisiana1998-1999
Manufacturing Production leader for national company presence for wholesale factory abrasives for lean manufacturing,
ISO standards and distribution.
MANUFACTURING PRODUCTION MANANGER
Spearheaded the reorganization of employee evaluation system, work scheduling process and systemized pay scales. Identified problems, created solutions and implemented action.
Increased productivity output by 52% lowering scrap by 82% annually and product returns by 60% monthly.
BAKER HUGHES INTEQ, Broussard, Louisiana 1994-1998
One of the original 11 employees employed at the Lafayette, LA base which led the field of MWD technology
and became the largest MWD fleet in the western hemisphere Teleco provided MWD technologies to the
domestic and international oilfield industry until it was purchased by Baker Hughes.
QUALITY ENGINEER
Managed inspection on production parts, tool joints, and full length collar inspections for cracks, thread problems or bent & damaged components, Experienced in API-Spec 7. Performed in NDT (Ultrasonic and dye penetrant inspection) and reading X-Rays for after welding for slag, cold welds and other discrepancies. Worked with ISO 9000,9001, 9002 in regards to organization & documentation including paperwork filing & tracking of product & inspection tooling in order to meet and/or exceed ISO requirements.
MAINTENANCE SYSTEM COORDINATOR, ENGINEERING
Managed statistical and analytical data and failure analysis for operations, engineering,& production. Supported engineering on product malfunctions & investigations into changes & product redesigns. Conducted engineering meetings to discuss solutions & production techniques for failure analysis and redesign as required. Developed & implemented training documentation for production troubleshooting & field fault diagnosis including experimental product reporting & reliability studies. Created & generated in depth engineering reports for group analysis on failed components.* Extensive experience utilizing Microsoft Office.
R & M ELECTROMECHANICAL PRODUCTION SUPERVISOR
Managed staffing support in excess of 50 to 100 electromechanical technicians for sub component department, mechanical department and testing, including the selection of newly hired individuals, performance, coaching, mentoring & incentives. Maintained employee salary budgeting in excess of $1MM annually & production budgeting in excess of $2MM annually. Reduced maintenance cost on re-manufactured & redesigned components by 32.5% annually. Designed and introduced tooling system to streamline downtime & increase productivity by 28%. Successfully set-up & staffed operations abroad, maintaining productivity within allotted budget. Implemented training systems to assist technicians in learning theories of operation relative to tools & productivity.
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E D U C A T I O N , T R A I N I N G
Seeking to further obtain training/certification in Operational Management and PMP
Certificates in Business Management (Operations, Manufacturing, Inventory, Sales, Marketing and Advertising), American Management Association
Certificate in (MRP) Manufacturing Resource Planning
Certificate in Professional Sales Success Skills
Certificate in Managerial Success Skills
Business Management, University of Louisiana at Lafayette (Some coursework completed)
Drafting Technology, Lafayette Regional Vocational Technical Institute
A W A R D S
Awarded Highest Gross Margin Percentage Award, Amarr Company, 2002
Awarded Highest Product Sales from 3rd party vendor, Chamberlain Products, 2001 through 2003 and 2005/2007.
Awarded Golden Safety Award, Amarr Company, 2001 through 2004 and 2005 through 2008.
Inducted into the USA Honor Society, Cambridge Whos Who, 2009 (Published in Pensacola News Journal, October 18, 2009)
Nominated to represent global decision makers representing the state of Florida, Premiere International Honor Society, 2009
S K I L L S
Microsoft Office
ISO 9000-9001
TQM- Total Quality Management
Gulf Coast Wind code
B2B Business to Business Sales
KPIs Key Performance Indicators
BPM Business Process Management
MWD Telemetry methodology, hydraulic actuation
API-Spec. 7
NDT (Ultrasound) dye/liquid penetrant
A S S O C I A T I O N S
APICS Association for Operations Management
ASQC Association for the Society of Quality Control
Concern Citizens of Broussard and area- Past Treasurer
USA Honor Society/Cambridge Whos Who.
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