Focus of Interests: Leadership, Operations Management, Operational Excellence, ToC/Lean/Six Sigma, Process Improvement, Supplier Management, QA, HSE, Project and Change Management
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Summary of Qualifications
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Competent, highly organized and performance-driven professional, adept at developing and implementing critical business strategies seeking a career opportunity that would utilize outstanding work ethic along with business and technical acumen. Unparalleled professional, embraces behavioral change and thrives on challenges, with proven expertise in increasing productivity and profitability, utilizing 27 years of remarkable experience in diverse areas encompassing leadership, operations management, QA/QC, Health, Safety and Environment (HSE), supplier management, operational excellence (OE), Theory of Constraints/Lean/Six Sigma (TLS), process improvement, project and change management, employee training, and international management.
Strengths:
Effective at developing, implementing and maintaining highly efficient and profitable Q&HSE Management Systems
Exceptional Leadership and Management abilities with competence to support group dynamics including international work experience with major multi-site multi-national technologically advanced companies with complex product/service lines
Advanced data analysis and planning abilities essential in developing and properly executing effective corporate strategies and setting functional policies and direction
Excellent writing and communication skills and posses the ability to generate very high quality executive level presentations on short notice
Self-starter and independent thinker with the ability to be flexible and to motivate, coach, lead and influence individuals at various levels
Capacity to influence decision-making and communicate ideas to cross-functional teams and all levels of management
Competent to direct the activities of functional groups such as Engineering, Procurement, Finance, HSE, Human Resources, Legal, IT, Manufacturing, and Operations to achieve overall corporate quality and financial objectives.
Committed to self-education concerning new advanced technologies such as Theory of Constraints/Lean/Six Sigma (TLS), Behavioral Change, Business Process Mapping (BPM), Business Process Analysis (BPA), and Enterprise Risk Management (ERM)
Acknowledged as the driving force behind the success of making a major international electronics company become a world-class supplier through change and supplier management for Dell Computer Corp. in two years from being on their disapproved suppliers list, resulting in multi-billion dollar revenue base.
Effectively assisted a major international oil and gas company to achieve world-class processes with initiatives that required leadership, employee coaching and training, benchmarking, data collection and analysis, and internal audits.
Served as the key contributor in restructuring and improving operations of a major manufacturing company through lean and six sigma process improvement and change management resulting in significant increase in annual sales from $2M to $40M in two years.
Played an integral role in saving millions of company dollars through process improvement projects, in-process product quality, best practices, supplier quality, change management, employee training and customer retention in a major international engineering company.
Provided 3rd party certification audits, 2nd party supplier/vendor qualification audits, gap analysis, pre-assessments, consultation, including six sigma (DFSS), DMAIC, PDCA, 8 Disciplines (8D), 5S, CAPA, FMEA, APQP, PPAP, SPC, TQM, OE, Lean and process improvement (Kaizen) solutions to clients worldwide resulting in best practices, process efficiency and better product/service quality.
Managed 100% success rate on the development, implementation and certification of leading global companies ISO 9001, AS9100, ISO 13485, ISO/RC 14001, ISO/TS 16949, ISO 17025, OHSAS 18001, API Spec. Q1, FDA cGMP and FDA QSR management systems.
Keynoted member of the American Society for Quality (ASQ) and was selected as one of the 10 members by the U.S. Air Force Quality Institute and the ASQ to develop the Test Specifications for the Certified Quality Manager program.
Known as the most sought-after trainer and speaker, delivering informative speeches to numerous public and private business organizations, associations, and consortiums at universities and government offices worldwide.
1990 - Present AIC Quality Services, LLC - Houston, Texas
Vice President, Quality and Process Improvement
Direct the end-to-end development and implementation of world-class Quality, Management and Environmental systems at distributors, suppliers and business organizations in the automotive (Hayes Lemmerz, USON, Dell), airline (American Airlines, GE), aerospace (NASA, GE), electrical/electronic (Seagate, Hitachi, Western Digital), computer (Dell, Toshiba, Fujitsu), fabrication (Silicon Systems, SmartFlex), engineering (ABB, Bechtel), software (NEC America, Dell), process, chemical (Chevron), oil and gas (Shell, BP, Halliburton, Texaco, Dow), manufacturing (Parker Hannifin, Oil States), transportation, medical/industrial (Air Liquide, USON), drilling contractor (Pacific Drilling), calibration, and service (Invesco) industries worldwide.
Prepare, administer and provide employee training with focus on leadership, management, development, lean/process improvement (Kaizen) solutions, behavioral change management and standardization of Quality, HSE and Operational Excellence (OE) procedures and processes.
Coordinate with business unit Leadership, and direct the activities of Engineering, Procurement, Finance, HSE, Human Resources, Information Technology, Manufacturing, Operations, Legal and other functional groups to set and monitor SMART KPIs to achieve overall corporate quality and financial objectives.
Work closely with staff to evaluate data from the organization, based on select quality and efficiency indicators and benchmark data from similar organizations; analyze data for patterns and trends in product production and delivery, and opportunity for improved quality and efficiency; constantly perform follow-up evaluations of data and organizational performance to ensure consistent and sustainable improvement; and effectively communicate results of improvement efforts and on-going performance measures with executive management.
Train and educate organization's staff to promote world-class practices and ensure compliance with applicable laws and regulations. Effectively communicate with staff regarding quality and process improvement initiatives.
Identify and execute best-in-class practices of leading global companies and establish effective QA/QC, HSE, supplier and sub-tier supplier management, safety and employee competency programs resulting in higher productivity and profitability.
Have demonstrated efficient performance as instructor for both IRCA accredited and non-accredited ISO 9001, AS9100, ISO 13485, ISO/RC 14001, ISO/TS 16949, ISO 17025, OHSAS 18001, API Spec. Q1, FDA cGMP and FDA QSR Internal/Lead Auditor Training; Implementation; and Effective Root Cause Analysis and Problem Solving Methodologies seminars and workshops.
Work collaboratively with diverse leading global organizations senior management to develop efficient and effective world-class processes, utilizing techniques such as TLS/Six Sigma (DFSS), DMAIC, PDCA, 8D, 5S, CAPA, FMEA, APQP, PPAP, SPC, TQM, OE, Lean, Kaizen and change management solutions among others.
Utilize strong leadership skills in mentoring employees concerning lean/process improvement, behavioral change management, quality, operational excellence, HSE and technical training programs.
Conceptualize, formulate and prepare fit-for-purpose Business Continuity Plans (BCPs), Disaster Recovery Plans, quality manuals, process maps, procedures, including strategic and tactical quality plans in support of management systems and company expectations.
Responsible for leading, directing and managing departments staff and budgetary matters.
Simultaneously direct numerous quality and process improvement projects in domestic and international fortune 500 companies, and administer the entire end-to-end process implementation and 3rd party certification activities for clients on or ahead of schedule.
2008 - 2010 Chevron Corp. Houston, Texas
(2 yr. Contract Position) Operational Excellence (OE) Champion
Conceptualized, formulated and ensured effective implementation of fit-for-purpose Business Continuity Plans (BCPs), Disaster Recovery Plans, quality manuals, process maps, procedures, and strategic and tactical quality plans in support of corporate Operational Excellence Management System (OEMS) and expectations.
Directed entire aspects of the OEMS implementation, including Leadership Accountability, Business Continuity Planning, HSE, Compliance Assurance, Management of Change and other OE elements and expectations resulting in significant improvement in health, safety, environment, reliability, and efficiency.
Proactively chaired monthly Operational Excellence (OE) Leadership Team meetings, monthly Process Owners Forums, and worked with site Health, Safety and Environment (HSE) groups and OE process sponsors and advisors in sales, procurement, engineering, manufacturing, HR, legal, finance, upstream/downstream, chemicals, customer service, quality assurance, and manufacturing to ensure action plans adequately address gaps, determine key milestones, and maintain lean/continual improvement (six sigma projects) of all OE processes.
Responsible for leading, training and managing a number of OE Process Sponsors, Process Advisors, and staff.
1984 - 1990 Golden Triangle Company - Irvine, California
Quality and HSE Manager
Directed the development and implementation of an effective management system to meet and exceed the quality and performance of analog and digital electronic, industrial and military equipment, products and components.
Developed, implemented and maintained effective QA/QC, HSE, CAPA, FMEA, inspection and test procedures in accordance with the ISO 9001, OSHA, EPA, MIL-Q-9858A, and MIL-I-45208A requirements and customer specifications.
Developed, documented, validated and maintained efficient and effective programs for SPC, supplier/vendor qualifications, source inspections, component evaluations, including component sampling and approvals.
Managed and effectively trained department staff including Production, Assembly and Installation Operators, Quality Engineers and Test Technicians.
Bachelor of Science in Electronic Engineering Technology
University of Houston, Central Campus Houston, TX
Microsoft Office Applications, Word, Excel, PowerPoint, Publisher MS Project Visio SmartSolve
SharePoint SAP user BPM & BPA Applications ERM Applications ACT! Adobe Illustrator OmniForm
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Training and Certifications |
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Registered International Register of Certificated Auditors (IRCA), UK, ISO 9000 QMS Lead/Principal Auditor #A004156
Certified Registrar Accreditation Board (RAB), USA, Lead Auditor #Q02220
Registered International Automotive Sector Group (IASG) QS-9000 Lead Auditor
Certified Six Sigma Black Belt
Certified in Operational Excellence (OE)
Business Continuity Planning and Disaster Recovery Training
Trained ISO 14001, OHSAS 18001, and AS9100 Lead Auditor
Dr. M. Edwards Deming's Quality Seminars
IASG-Sponsored QS-9000 Seminars
Trained CAPA, FMEA, APQP, PPAP, ASQ Supplier Certification Process, and Lean Expert
Instructor for ISO 9001, AS9100, ISO 13485, ISO/RC 14001, ISO/TS 16949, ISO 17025, OHSAS 18001, API Spec. Q1, FDA cGMP and FDA QSR Management/Executive Overview; Document Preparation; Effective Root Cause Analysis and Problem Solving Methodologies; Auditor and Lead Auditor Training; and Implementation Seminars.
International Register of Certificated Auditors (IRCA), London, UK
