Name : jimbo6020
Industry Type : Specialty Contractors
City & State : Discovery Pay, CA
Job Title GM/RVP West Coast Stores
Relocation Preferences : I will relocate
Objective : I am interested in finding a position as a Regional Manager where I can use my skills in managing performances while boarding market share and sales performance in constant changing business environments. I am a proven leader in creating top-producing sales organizations in both a retail and B2B selling environment, incorporating internal team building processes, strategic marketing, tactical sales, and key account management. I am an excellent communicator coupled with ability to embrace and actively manage change. I have outstanding records of achievement. Consistently effective in management of resources, developing personnel skill sets and motivating staff to achieve peak performances. Skilled at increasing revenues by identifying, developing, and implementing programs to cope with aggressive competitors, reducing costs, and improving overall efficiency through dynamic growth strategies and operational streamlining.

As a seasoned and accomplished Executive professional with a proven track record in leading high-performance sales and marketing teams to achieve organizational goals, I have consistently been tapped by companies in the Retail industry to turn marginal operations into fine-tuned profit centers. By combining effective operational strategies with my 20+ years of successful experience in recruiting top talent for key management positions, my employers have benefited from reduced operating costs, improved quality service levels and customer satisfaction, and notable increases in gross margin profits and revenues.

The above-mentioned results are derived from my passion for building strong and cohesive sales, marketing and operations teams that focus their collective energies on the shared goals of the company, without the typical turf conflicts that can often diminish organizational excellence. My unique ability to progressively drive desired outcomes with an equal balance of financial acumen and relationship-building skills, earned me the numerous awards over my carrier. With outstanding leadership skills and an extensive management background, I am known for my unique ability to coordinate large teams of professionals and multimillion-dollar budgets and projects with proven results. I am a dependable, results-oriented team player capable of leading a team of professionals at all levels. My demonstrated ability to generate new business and manage large-scale projects will be a significant asset to your organization. I have held positions of progressive responsibility at a variety of fast-paced companies with accountability for management of distributed locations in the West Coast and Hawaii while managing $400,000,000 in revenues.

I am a committed and results-oriented team player whose expertise in leading groups of professionals, generating new business, and positively impacting customer loyalty and retention would be an indelible asset to your organization, and specifically, as a member of your Leadership Team. I look forward to future conversations regarding your current client needs on the west coast. I believe my demonstrated skills can assist your clients organization in achieving specified organizational objectives, please feel free to contact me at any time.
Resume :  
JAMES B. SMITH
2406 Yosemite Way * Discovery Bay, CA 94505
Home (925) 513-6090 * Cell (808) 561-7053
Email: jimbo6020[at]aol.com
Web page: http://www.linkedin.com/in/jamesbsmith

Profile
I am a proven Regional Manager/RVP leader in creating top-producing sales organizations incorporating internal team building processes, strategic marketing, tactical sales, and key account management. Excellent communicator coupled with an ability to embrace and actively manage change. I have outstanding records of achievement in account contract negotiations. I am a versatile operations and business development executive with proven profit generation expertise in retail, wholesale, and business startup environments. Consistently effective in management of resources, developing personnel skill sets and motivating staff to achieve peak performances. Skilled at increasing revenues by identifying, developing, and implementing programs to cope with aggressive competitors, reducing costs, and improving overall efficiency through dynamic growth strategies and operational streamlining.

EXPERIENCE
GM/Regional Vice President Retail Stores, Western Region, Goodyear Rubber and Tire Company
Covering 13 state territory from Alabama to Hawaii. March 2009-December 2009
Responsible for driving top-line revenue growth through incremental Region, District and Store traffic, conversion and customer loyalty effects. Complete Profit & Loss responsibility for 120 plus Automotive Tire and Service stores operating under the Goodyear company stores. Responsible for developing and executing the retail business strategy across brands, merchandise assortment, service categories, pricing and marketing. Responsible for recruiting, hiring, training and mentoring best-in-class district and field management teams. Partner with the Senior Leadership Team to identify operational, growth, merchandising, real estate, marketing and Human Resources opportunities. Drive operational improvements through business process execution and a balanced score-card methodology. Responsible for creating and achieving an Annual Operating Plan to achieve profit, sales, units, car count and productivity while establishing action plans when goals are not met. Drive results through the guidance and leadership to the DMRs to achieve or exceed operational plans. Responsible for the day to day work flow of retail operations and region P&L. Utilizing Succession planning to prepare for growth by developing the skills of direct reports. Supervise DMRs thorough ongoing store visits, verbal communication, feedback, positive reinforcement, written evaluations and performance feedback. Translate, communicate and drive organizational and regional messages to ensure execution at store level. Assess market level competitive dynamics while communicating intelligence and recommendations back to senior leadership.
Accomplishments:
GM of the month three of five months, while leading the company in same store sales growth 4 out to five months attaining an 6% sales gain, finishing #1 in the company 5 out of six months.
Greatest improvement in Safety reduction claims year over year.

District Manager, Circuit City
San Francisco Bay Area, March 2008- March 2009
I was accountable for the day to day operations of $190 million District. Responsible for developing and monitoring District Staff and Store Management, driving profitable revenue, improving Guest experiences through service initiatives while implementing corporate operations and policies. Provide operations and merchandising training, education and support for Store Directors and Associates, while focusing on Guest experience. Ensure implementation and adherence of corporate operations, merchandising policies, and Human Resource programs. I was accountable for increasing gross margins while reducing transitional merchandise and simultaneously introducing new product lines to our Guest. Evaluate and develop current operational and merchandising programs for strengths and effectiveness.
Accomplishments:
#1 District Sales to Budget Year to date for our Region
#1 District Sales to LY Year to Date for our Region
#1 Customer growth rate Year to date for our Region

District Manager, (Sears Holdings)
Seattle, Washington & Oregon, July 2007- January 2008

Regional Manager, (CompUSA Superstores)
California & Hawaii, January 2003 February 2007
Accountable for managing $400 million in sales, marketing and advertising activities, while serving two diverse customer groups in the Home Electronics Computer industry. Developed and guided management teams to ensure we delivered the highest quality service levels to our Fortune 1000 customers while maintaining a positive storefront for our retail customers. I was responsible for indentifying key market areas and growth opportunities for future company expansion.

JAMES B. SMITH (continued)

Recruited, developed and placed top talent into key management positions throughout the region and developed focused management training programs. Analyzed all facets of our business and developed action plans for improvement.
Accomplishments:
#1 Business Sales, Companywide, 2007, 2006, 2005
#3 Bottom Line Profit Company
#2 Region companywide total Sales.
#1 Quality of Inventory Measured in both dollars and percent.
Achieved a 48% decrease in inventory shrink. Best results in shrink performance for the market in nine years.
Improved Region from 15th in the company to 3rd in quality of inventory while obtaining 2nd highest gross margins in the company.
Raised Region from 15th in the company to 2nd in the company in Tech Services Profitability.
Promoted 4 Store Managers to Regional support positions.
Promoted 6 Sales Mangers to Store Mangers positions.

General Manager, (CompUSA Superstores)
Overland Park KS, Honolulu, Hawaii, January 1996 December 2002
Accountable for the day to day operations of $110 million in sales, marketing and advertising activities, while serving two diverse customer groups in the Home Electronics Computer industry. I have delivered the highest quality service levels to our Fortune 1000 customers while maintaining a positive storefront for our retail customers. Maintain the cohesiveness of seven business units under one umbrella. Accountable for the day to day activities for 400 associates and $9 million in inventory.
Accomplishments:
GM OF THE YEAR 2001. Nominated for GM OF THE YEAR, 2002, 2001, 2000 and 1999.
#1 Retail Sales, Companywide, 2002, 2001, 2000, 1999 and 1998.
#1 Total Sales, Companywide, 2002, 2001, 2000 and 1999.
#1 Bottom Line Profit Dollars, Companywide, 2002, 2001 and 2000.
#3 Bottom Line Percent, Companywide, 2002, 2001 and 2000.
#1 Sales increase store in the company 2002. $8 million Dollar Sales increase in revenue 2002.
#1 Inventory Turns Company wide, 2002, 2001, 2000 and 1999.
#1 Quality of Inventory Measured in both dollars and percent.
#1 Customer Satisfaction, Western Division, 2002 and 2001.
#1 Tech Services Sales, Companywide, 2002, 2001 and 2000.
#1 Comp sales gains over previous year, 2002, 2001 and 2000.
#1 Business Sales, Companywide, 2002, 2001, 2000, 1999 and 1998.
#1 Hewlett-Packard sales volume in the world. (Single store 2002)
Achieved double-digit sales Increase, 2002, 2001, 2000 and 1998.
Achieved lowest team member turnover rate in the first year of operations.
Top 5, Best Inventory shrink performance stores in the company five consecutive years.
Promoted 3 Sales Managers to Stores Managers.

Co-Director, (Wal-Mart Super Centers)
Kirksville MO, 1993-1995

Management at (Payless Cashways Buildings Materials Inc.)
Kansas City MO, 1978-1993
Direct liaison between senior management, corporate disciplines, field management and the Boston Consulting Group. Supervised and coordinated the development efforts of our companys four year strategic plan and new store structure. Worked closely with the Vice President of Human Resources, implementing said plans company-wide. Conducted analysis of acquired companies to evaluate method of operations, presented and implemented those plans successfully. Managed the integration and conversion of both manual and automated systems of a $195 and a $220 million dollar acquired companies into parent company. Trained and managed implementation staff to assist store personnel in the initiation of new systems. Participated in the development and supervised implementation of all new systems in field and distribution center locations. Evaluated the creation of all system documentation. Participated in the development and supervised implementation of all new POS systems role out company wide. Designed, developed, and implemented automated systems for all PCI disciplines. Trained field management in all areas of responsibilities. Represented Senior Field management in varied multi-disciplinary work groups.

Education
Bellevue University



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