An operations and facilities management executive with significant experience in the budgeting, planning, strategy, operations, projects, asset optimization, and security associated with managing major office and facility installations. Known for continuous improvement of operational efficiencies, safety, environmental initiatives, and office services while reducing operational costs and improving employee morale through expertise in:

Facility Design; Project and Contract Management; Building Operations; Budget
Forecasts and Financial Analysis; Balanced Score Card Metrics; Utilities Control;
Safety and Security; Establishment of Leases and Contracts; Environmental and
Green Business Practices; Team Building; Liaison and Investigation Management;
Risk and Records Management; Asset/Space/Real Estate Planning and Establishment.

PROFESSIONAL EXPERIENCE
Canon U.S.A., Inc. 6/1986 - 12/2008
Director Operations and Facilities Management Southwest Region (2000-2008) Irving TX
Executive responsible for all operations and facilities associated with the regional office providing sales, administration, service, and distribution to seven state area; reporting to Sr. Executive Vice President of Operations.
Managed Office Services and Facility staff; performing performance appraisals, setting staffing levels, and creating goals and objectives to increase accountability at every level.
Performed quarterly budget analysis nationally for all eight regional offices with total budget exceeding $12,000,000; investigating and documenting budget versus actual discrepancies.
Formulated and controlled fiscal operating budget of $1,200,000. Decreased overhead expenses by 10% annually while increasing services through vendor negotiations, tightening vendor controls, implementing sustainable business practices and realigning staff.
Achieved ISO 14001 certification for facility in 2007, as part of national initiative, with renewal in 2008 through implementation of environmental management system.
Developed and implemented policies for emergency response, environmental safety and health (ES&H), Right to Know, contingency planning, and security. Created employee training program adopted nationally.
Initiated environmental and green business practices; reducing electric consumption by 30% over five years saving $120,000 in utility expenses, and increasing recycling by 40+% per year for eight years reaching 143 tons in 2007- which represented over one ton per employee.
Selected as Project Manager for first U.S. based Optics Research Laboratory - including site selection in Tucson AZ, lease negotiation and establishment, design, build-out, selection of furnishings, IT requirements, sourcing of specialized laboratory equipment, and accountability for $3,000,000 budget and four month completion criteria following lease establishment.
Renovated 130,000 square foot company-owned facility built in 1984 including interior furnishings, life and safety, environmental, and infrastructure up-grades. Completed each phase of $2,750,000 project on-time and under budget, providing an enhanced working environment.
Controlled $13,000,000 in assets and managed end of life disposals; determining feasibility of recycling or donating assets.
Reduced response time for facility requests by 75% by implementing facility ticket tracking system, and created centralized approach to office equipment repairs which resulted in 98% equipment up-time.

National Account Sales Imaging Systems Division (1994-2000) Atlanta, Charlotte, Dallas
Maintained top performance by consistently exceeding annual sales quotas of up to $3,000,000+ (106% -118%) and achieving numerous Presidents Club sales awards.
Delivered results driven strategic account planning, account penetration, hunting, new account establishment, relationship building, and consultative sales to Fortune 200 companies. Traveled nationally, interfacing with IT and Purchasing Directors, and C-Level Executives to integrate products enterprise-wide.

District Office Manager (1986-1994) Houston TX
Provided leadership, facility management, and administration for all aspects of Canons flagship Customer Center Showroom and Training Facility.
Planned, organized and implemented more than 400 successful events and VIP customer presentations (at least one per week) with limited budget. Improved local dealer and community relations through innovative marketing and sales focused activities. Achieved 90% close ratio for all visitors to showroom.

Computers Inc. - Houston TX - 1982-1986
General Manager
Retail computer store representing HP, Epson, Canon and other major hardware/software manufacturers; specializing in sales to Fortune 500 companies. Managed staff of 6, responsible for sales management, accounting, budgeting, purchasing, and marketing.
Established successful PC Users Group for corporate managers pioneering early IT roles, resulting in increased sales and customer loyalty.
Initiated major accounts sales program targeting oil/gas and engineering firms, resulting in 120% increase in sales and 30% increase in profits. Company generated more than $1,500,000 in annual revenue and more than $300,000 earnings after tax.

EDUCATION
Bachelor of Science, Excelsior College, Albany, NY
Major: Psychology Minor: Business Management

AWARDS
Keep Irving Beautiful Ebby Halliday and Maurice Acers 2008 Business and Industry Award for outstanding environmental corporate citizenship.
Mayor of Irvings 2006 Vision Award for community leadership in environmental stewardship.
Keep Irving Beautiful Proud Partner Business Award (2004-2007) for environmental excellence.

PROFESSIONAL AFFILIATIONS
International Facility Managers Association (IFMA)
Working on CFM Certification (Certified Facility Manager)
U.S. Green Business Council (USGBC)

COMMUNITY INVOLVEMENT
Business Recycling Chairman Keep Irving Beautiful (2004-present)
Economic Development Council - Greater Irving Las Colinas Chamber of Commerce (2006-present)
Chairman Las Colinas Property Managers Group (2006-present)
Council Service Team Chairman Boy Scouts of America, Explorer Division (1992-1994)
Technical Education Advisory Board Chairman Spring Branch ISD (1991-1994)