Objective : |
I am a Human Resources professional, seeking a career opportunity that will combine my business operations and human resources expertise and experience. I have experience in healthcare, medical marketing research, consulting, financial, retail and service industries. A catalyst, problem solver and coach for organizations, adapt at recognizing opportunities, selling new ideas and initiating new human resources functions. Skills include special depth in office management, recruiting, employee retention, management, training, career development, and organizational development and benefits administration. An energetic, innovative professional who has a sense of team, focus on the bottom line and produces results with an Eye for Talent.
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Denise M. Storm, PHR 1907 Angleside Rd., Fallston, MD 21047 Home 410-893-3218 Cell 443-742-7069 stormdeni[at]yahoo.com
Professional Summary
Human Resources professional with experience in healthcare, medical marketing research, consulting, financial, retail and service industries. A catalyst, problem solver and coach for organizations, adapt at recognizing opportunities, selling new ideas and initiating new human resources functions. Special depth in office management, recruiting, employee retention, management, training, career development, organizational development and benefits administration. An energetic, innovative professional who has a sense of team, focus on the bottom line and produces results with an Eye for Talent.
Professional Experience
Human Resources Manager Advance Business Systems September 2006 June 2009 Improved recruiting practices, resulting in increased retention with recruiting cost reduction of 56%. Benefit Administration including vendor selections resulting in cost reductions Implemented new 401(k) plan and improved annual audit efficiencies. Implemented an Affirmative Action plan prior to deadline to ensure government sales and revenue opportunities. Created and presented training to support service divisions reorganization, resulting in improved customer satisfaction. Established a Wellness Program, resulting in the health improvement of participants, reducing absenteeism and overall improving employee moral.
Director of Human Resources Freedom Federal November 2002 September 2005 Increased employee retention rate from 68% turnover to 15%, compared to industry average of 22%. Expanding benefit programs to support the needs of the workforce and decreasing costs in the process. Presentations to the Board of Directors, employees and community organizations as member of Executive Committee. Created, trained and implemented employee performance measurement systems to better assist with employees development, career satisfaction and improved communication with their managers. Selected new vendor selection for payroll and HRIS system, resulting in decreased costs and improved efficiencies. Managed projects for employee and community outreach events, including planning and coordinating all activities related to the opening of credit unions new headquarters. All events were successful and costs under budget.
Page II Denise M. Storm Resume
Vice President Executive Market Search May 2002 December 2002 Increased client base, improving client relations and candidate placement, resulting in increased revenues.
Director, Recruiting and Employee Services Manager, Human Resources and Employee Services Director of Administration Office Manager Migliara/Kaplan Assoc. October 1986 December 2001 Established and managed the human resources department, including all related policies, procedures and performance appraisal management systems. Created recruiting processes and procedures to provide hiring managers efficient resources to attract the most qualified candidates. Employee growth from 13 to 165 in multiple locations both domestic and international. Benefits, payroll and HR administration including vendor and product selection, resulting in employee satisfaction and reducing costs wherever possible. Facilities management, vendor negotiations and purchasing for multiple locations. Construction project manager for all remote location expansion and the building of two of the firms headquarters in Owings Mills. All projects completed prior to deadline.
Selected Accomplishments, Awards and Association Affiliations Society for Human Resources Management Hunt Valley Business Professionals Unsung Hero Award for recruiting successes, Migliara/Kaplan Provided pro-bono seminars for the Maryland Multi-Housing Association on Recruiting and Retention Edgewood High School Academy of Finance, Board Advisor Working with local technical institutions and high schools with mock interviews to improve their interviewing skills. Providing presentations regarding searching for a job, what employers are seeking in candidates and career development. 2004-present. Affiliations: Lincoln Tech., ITT Technical Institute, TESST, Harford Tech. and Hereford High School.
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