ROSEMARIE FALLAW

PROJECT MANAGEMENT / PROGRAM MANAGEMENT
Results-driven manager with distinguished career planning and leading the delivery of high-performance technology and business solutions to meet market demands. Analytical problem-solver; proven success introducing new processes, procedures and standards to reduce costs, improve quality and enhance efficiency. Outstanding communicator; effectively collaborate with management, team members, staff, clients, partners, and vendors. Extensive hands-on experience providing full life cycle project management within high-tech and telecommunications industries.
Highlights of Expertise
wBusiness Development
wRoot Cause Analysis
wRisk Assessment
wQuality Assurance
wStrategic Business Planning
wCustomer / Vendor Relations
wDatabase Design & Reporting
wAgile Development Methodology
wTechnology Deployment
wChange Management
wDynamic Presentations
wTeam Leadership
PROFESSIONAL EXPERIENCE
VIX ERG, Seattle, WA2006 V 2010
Project Manager
Generated significant business development improvements in revenue growth, operational efficiency, and customer satisfaction by defining the vision, goals and objectives of large-scale project management for Vix ERG, a world leader in transit systems.
Responsible for planning and implementation of Seattles ORCA project introducing the Puget Sound to the Automatic Fare Collection (AFC); leverage in-depth expertise and sound project management methodologies to meet key benchmarks. Managed multiple ancillary projects. Performed comprehensive risks analysis and earned value calculations for the project and provided a dashboard of reports on status, progress, profit and loss, and milestones to stakeholders. Negotiated contracts and deliverables. Managed and filed claims with 3rd party board for dispute resolution to preserve project contract. Oversaw and mentored staff responsible for customer training.
Key Achievements:
XInterfaced with customers to achieve successful launch and Revenue Ready Use of highly anticipated AFC system serving 190M+ passengers annually and generating $160M in revenue per year.
XDelivered key project benchmarks including Beta Test Readiness / Acceptance and Complete System Commissioning to secure $14.5M in funding.
XSuccessfully executed the delivery of Agile development methodology to implement a complex, multi-tiered system across 7 regional transit authorities; supervised complete installation of all software and hardware.
XGrew business by $5.4M through negotiation of change orders, amendments, and additional system integration elements.
XMigrated project controls from Primavera Enterprise (P3E) to Microsoft Project Enterprise (EPMS)
NOKIA / LEMCON NETWORKS / LCC INTERNATIONAL / PROSTAFF, Multiple Locations2003 V 2006
Built impressive record of achievements designing and leading delivery of solutions to position NOKIA client for advanced growth. Originally recruited by Prostaff and selected for additional project management roles through LCC International and Lemcon Networks.
Project Manager V NOKIA / Cingular / AT&T Wireless National Network Integration (2005 to 2006)
Recruited through Lemcon Networks to assist in successfully implementing multiple simultaneous projects and processes to support new national network integration efforts and reduce costs. Collaborated extensively with team members, vendors, sub-project managers and program managers to define overall scope for projects. Tracked and documented projects; and delivered progress reports to management, team members and partners.
Planned and oversaw design and implementation of strategies to define, refurbish, test and implement assets at new and existing Cell Sites. Created and implemented databases and reporting mechanisms to track and validate assets from multiple Cell Sites and Base Station Control Centers. Supervised cross-functional teams of up to 20. Maintained master schedule and consolidated assets at duplicate Sites.
Key Achievements:
XCoordinated refurbishing and redeployment of NOKIA assets at more than 10,000 Cell Sites, capturing additional revenue and $250M in savings.
XFull accountability for overseeing construction, build out and set-up of a Facility to receive, test, refurbish and reconfigure existing assets for implementation.
XRecognized for coordinating all efforts to reconfigure BTS equipment at more than 150 Cell Sites for Katrina Relief Program.
AT&T Wireless Service Tri-State RAVE and RAVE2 Coordinator (2004 to 2005)
Selected to resolve data integrity issues and introduce data entry, analysis, reporting and validation standards for NOKIA and AT&T Wireless databases, providing management with means to make sound business decisions.
Supported cross-functional staff of five in preparation for implementation of SAP and Nokia-developed applications used to support the build-out, growth, upgrade and transport of GSM / EDGE Mobile Network and associated equipment.
Key Achievements:
XAudited technical and operational processes and procedures for systems improvement project resulting in identification and recovery of over $4 million of non-billed customer orders in eight-month period.
XImplemented data controls resulting in reduction of disputed invoices by 93% in two-month period.
XEliminated gaps in dataflow between four primary application databases by modifying systems design and installing audit rules.
AT&T Wireless / Cingular Services Program Coordinator / Acting Project Manager (2004)
Brought in by LCC International and chosen to lead all efforts to analyze and resolve compatibility issues with newly deployed EDGE 3G technology software.
Established and led team of 3 in analyzing, planning and coordinating the resolution of issues and redeployment of technology at global Cell Sites. Provided leadership and framework to actively identify and resolve issues. Directed all aspects of multiple projects, from initial analysis through configuration, testing and problem resolution.
Key Achievements:

XCredited with leading the resolution of issues and re-launch of technology at 5,000 global Cell Sites.
XIntroduced change management procedures minimizing exposure to financial loss and recapturing client confidence.
Program Manager / EDGE Deployment Data Management (2003 to 2004)
Recruited to oversee the deployment and support of emerging 3G technology to more than 14,000 global Cell Sites for AT&T Wireless customers.
Full accountability for coordinating efforts of 8 key groups throughout software development, hardware services, implementation, radio frequency planning, deployment and support groups to ensure appropriate and on-time deployment of new technology. Planned, monitored and reported on all aspects of multiple, simultaneous projects. Collaborated extensively with internal teams, client, management and vendors to analyze and resolve all issues. Led team of 16 through 6 direct reports.
Key Achievements:
XManaged appropriate and on-time deployment of technology to 14,000 Sites, allowing end users to send and receive enhanced data over cellular devices.
XConceptualized and led redesign and implementation of Site Configuration Data Warehouse (SCDW) to provide stakeholders with a means to track Site schedule and issues.
REDSPEC, Lynnwood, WA2002 V 2003
Program Data Manager
Performed business use case studies for the development and implementation of new procurement and fulfillment system to access sales and inventory data utilizing wireless portable hand-held devices. Liaised between broad network of professionals to define specifications for new system, resolve issues, and implement software to meet requirements.
COSTCO WHOLESALE WAREHOUSE, Seattle, WA2001 V 2002
Marketing Associate
Defined and implemented marketing strategies to increase awareness of companys products and services. Collaborated with marketing and advertising teams to establish priorities, complete goals and successfully implement programs.
NOMUS, Seattle, WA1995 V 2001
Project Manager
Directed on-time design, manufacturing, installation and delivery of store display fixtures to retail clients. Supervised internal team and external vendors to ensure quality construction of fixtures valued at $2M in annual revenue.
PROFESSIONAL DEVELOPMENT & CREDENTIALS
Project Manager 102 Primavera Advanced Project Management in P3E Client-Server
SAP End User Basics I & II Technology Evolution Training TICS (SAP) Simulation Training
GSM Protocol, Operation and Design EDGE and WCDMA Radio Frequency Training
CompTIA A+ Certified Professional
Puget Sound Chapter of Project Management Institute
Technology Skills
Primavera Project Planner 3.x, P2 e/c MS Project MS Enterprise Project Manager MS Office Suite (Word, Excel, PowerPoint, Outlook, Access) Lotus Notes Clearcase Test Director Visio AutoCAD MS Windows XP