PAM GEIPEL

SALES PROFESSIONAL

Over 17 years combined experience in customer relationship development, progressive career responsibilities and outstanding achievements in sales, design and account management.

Energetic and Enthusiastic Demonstrated Leadership, Communication
Solid and Continuous Product Knowledge and Negotiation Skills
Results Driven with Integrity Encourage/Support Teamwork Environment
Tenacious Problem Solver Strong Customer Relationships
Insightful and Creative Thinker Self Starter / Independent Worker
Successful Multi-Tasking, Detail Oriented Strong Work Ethic / Meticulous Follow Up

PROFESSIONAL EXPERIENCE

LAUFEN TILE INTERNATIONAL
SALES REPRESENTATIVE 2006 - 2009
Territory Manager for one of the largest European tile manufacturers servicing distributors, design centers, Lowes stores, contractors, builders, and commercial/architectural firms in large territory encompassing the South Bay and various areas of Orange County, Riverside and San Bernardino County, California. Manage and oversee all aspects of account to ensure customer satisfaction and success.

-Proven track record in achieving or exceeding sales goals.
- Received compensatory bonuses for surpassing budget and meeting quarterly target
objectives.
- Branch awarded Best of the West 2007 for total branch sales and best profit margins.
- Coordinated and managed design projects and construction projects; bid and estimate all
projects.
-Set up and coordinated builder design centers including closing builder standards for tracts,
identifying all price codes, special programs, rebates and special pricing requirements to
increase sales/upgrades with their home buyers. Also serviced and reset Lowes stores.
- Built solid customer relationships with excellent account retention; some exclusivity
due to my performance.
- Maintained quality relationships and communication with branch/corporate personnel, factory
reps. and suppliers.
-Proven ability to sell, develop and manage a large based territory.
- Kept abreast of competition to strengthen my service and sales.
-Have strong presentation skills with a high success rate of product selected.
-Managed, met and often exceeded profit margins and made decisions accordingly.
-Assisted Branch Manager in hiring and training showroom staff.

ROMA FLOORING DESIGN
SALES / MANAGER 2005 2006
Managed store and sold residential and commercial flooring, countertops, fabrication and installation to retail customers, contractors, property managers, hospitality and commercial projects. Provided flooring designs, bathroom and kitchen designs for clientele. Met and exceeded sales goals. Managed all purchasing and dispatch. Assisted owner in hiring and training sales people for showroom. Met with all vendors and kept products updated.

Stayed home with baby. 2004
EMSER TILE LLC
SALES / SHOWROOM MANAGER 2002 2003
Managed showroom and sold residential and commercial tile and natural stone to contractors, designers, developers, custom home builders, property managers and retail customers. Sold and purchased special order items as well. Set up new vendors.
-Provided flooring designs, bathroom and kitchen designs for clientele.
-Met and exceeded sales goals, including reaching milestone goal with branch team to be the first branch to hit $1million in monthly sales.
-Increased client base by 50% and 90% repeat business.
-Updated showroom vignettes per corporate standards as new product arrived every few months, including special area for promotional items and preparation for showroom audits throughout the year.

SONIC SYSTEMS
SALES / PROJECT MANAGER 1998 2002 Managed projects while selling commercial window coverings to general contractors, property managers and retail customers including large residential projects. Bidding and estimatlng projects. Increased sales by 50% first year. Consistently exceeded monthly and annual sales goals. Coordinated and scheduled jobs from receipt of contract through installation. Included purchasing and expediting orders. Communicated with and serviced the customer throughout all phases of each project including organizing and sending submittal packages, requesting insurance certificates per customers requirements, etc.

LAGUNA DESIGN CENTER
SALES / SHOWROOM MANAGER 1991 1998
Traditional Imports (High End Furniture)
Managed showroom and sold manufacturers extensive line including high-end furniture, fabrics, lighting and accessories to the design trade and retail customers. Increased sales by 35% first year. Increased account base by 50% repeat business Surpassed all sales goals. Received annual compensatory bonuses for 1995 1998. Managed the expediting of all showroom orders with the factory and kept constant follow up with customers. Coordinated showroom updates for shows and featured designers, including hiring trades for any work needed. Recruited, hired, trained and managed showroom staff. Kept detailed inventory of all items.

Harsey & Harsey (Fabrics & Furniture)
Managed satellite showroom and sold fabrics, trims, wall coverings, furniture and accessories to the design trade. Increased client base by 45% repeat business. Exceeded monthly sales goals. Represented over twenty-five vendors and managed the expediting of orders including follow up with customers.

EDUCATION

B.A. Degree, Interior Design, California State University Long Beach, 1986
A.A. Degree, Liberal Arts, Golden West College, 1982
Studied upper division courses in Business Administration, Arizona State University, 1982/83

AFFILIATIONS

Associate Member, So. Cal. Flooring Association, 2007/2008
Associate Member, IFMA, 1998-2001.
Member Advisory Committee - Interior Design Program, Orange Coast College, 1992 2001. Member Adjunct Faculty Pool - Coast Community College District (Qualified Instructor for Interior Design), 1994/1995.

References Available Upon Request.