PROFESSIONAL EXPERIENCE
LoJack Corporation March, 2001-March 31, 2009 Global Facilities, Real Estate and Corporate Office Manager
Construction project management, including design, cost estimates, and selection of general contractors and architects. Project manager and coordinator for office moves. Operations, maintenance and repair including preventative maintenance of all office equipment and machinery (e.g., generators, UPS systems, lighting, fire protection, etc.). Manage 135,000 square feet of LoJack Office and Call Center properties across the United States and Canada. Responsible for physical buildings, lease administration, real estate acquisition and disposal, furnishings, building code and ADA compliance. Saved LoJack over $1,000,000 by purchasing used furnishings from auctions across the United States and Canada. Manage internal costs and facilities budget. Regularly negotiate and monitor contracts to keep costs down. Conduct special analyses and cost comparisons and property lease research. Regularly develop innovative solutions to cut costs in both the short- and long-term. Space planning allocation and management. Security and life-safety manager. Supervise janitorial services, hazardous waste management, energy management, maintenance projects, repair projects (including correction of hazards, e.g., bad air quality, OSHA and building code violations), and procurement (operations, maintenance and repair services). Project manager for disaster recovery and business continuance program, including developing appropriate teams and procedures throughout the company (including the uninterrupted service of two 24-hour Call Centers). Supervise general administrative services, including office procedures using best practices, reprographics, mail and messenger management. Administrator for corporate travel program for 700 employees. Administrator for corporate records retention program. Reports directly to Executive Vice President and Chief Financial Officer.
EMC Corporation December, 1999-Febuary, 2001 Operations Manager and Senior Marketing Information Specialist
Direct supervisor for three Regional Administrative Assistants. Forecasted sales revenue for Northeast and Canadian Regions within 10% of corporate goals (30% growth quarter-over-quarter). Managed and ensured timely conclusions to confidential internal employee records (posting requisitions, offers, reviews, salary issues, bonuses, promotions and terminations). Primary contact for information regarding revenue, including training of project managers to ensure revenue recognition. Negotiated, monitored and approved payments to EMC partners used to augment services (approximately $50,000 per quarter). Developed and maintained new reporting procedures in sales using Microsoft Access, Excel, Word and PowerPoint.
Chiron Diagnostics (now Siemens Medical Solutions Diagnostics) April, 1996-November, 1999 Senior Administrator
Managed the U.S. operating expense budget. Tracked and reported sales forecasts for the U.S. sales team. Managed confidential internal records, including reviews, salary, bonus, promotions and terminations for the U.S. sales team (approximately 183 representatives). Fleet administrator for all automobiles, including acquisition and disposition. Developed and maintained database to track company assets held by sales representatives utilizing Microsoft Access
Watson Wyatt Worldwide August, 1985-April, 1996 Senior Executive Assistant
Traditional Administrative support for senior financial consultants (travel arrangements, typing, filing, phone screening, and meeting management).
ADVANCED EDUCATION
Northeastern University (3.8 GPA) 2001-2004 Principals of Facility Management Supervisory Management Intelligent Building Systems Fire Protection Systems Electrical Design and Theory Plumbing Design and Theory Managing Construction Contracts
CLE International 2003 Negotiating Leases
Boston University 2005 Commercial Lease Analysis and Negotiations Real Estate Financial Analysis
FMDC Facility Management 2005 Facility Space Planner Course
Northeast Human Resource Association 2005 Workplace Violence The Pandemic: What Your Organization Needs to Know
International Facilities Management Association 2005-2006 Emergency Preparedness in the Built Environment What The Facilities Manager Needs to Know About Technology Building Maintenance and Operation
Building Operating Management Institute, Master Facilities Executive Series 2006 Positioning the Organization The Business of the Bottom Line Thinking Like a CEO The Art of Negotiations Creating Your Executive Brand Lead and They Will Follow
Federal Emergency Management Agency (FEMA) Institute 2006 Emergency Manager: An Orientation to the Position Decision Making and Problem Solving: Professional Development Series Emergency Planning: Professional Development Series
Katharine Gibbs School, Boston, MA 1985 Secretarial Science/Specialization in Word Processing Certificate Program
PROFESSIONAL AFFILIATIONS
Member, International Facilities Management Association Member, National Fire Protection Association Appointed Member, Town of Walpole Municipal Facilities Study Committee (two-year tenur
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