GREGORY H. PALMER
1714 Kashmir White Lane
Fort Mill, SC 29708(704) 469-0495 gh.palmer[at]yahoo.com

PRIMAVERA P6 SPECIALIST
Project Creation Resource Management Project Management
Energetic, versatile, and service-oriented professional with a comprehensive knowledge of complex systems and technology applications. Highly effective communicator and problem solver, recognized for integrity and quality of service, capable of providing high-level technical support to individuals across all professional levels. Self-motivated team player, adept at managing multiple tasks concurrently with strong detail, problem solving, and follow-through capabilities. Thrives in a fast-paced, deadline-driven environment where priorities rapidly change.
Key areas of strength and expertise include:
Critical Thinking & Problem Solving: Quick study capable of assimilating and applying new information in a highly efficient manner. Demonstrates ability to recognize problems and implement corrective solutions based upon independent analysis and evaluation.
Technical Proficiency: Proficient in troubleshooting a wide variety of technology applications including software (Oracle Primavera P6), hardware, servers, networks (routers and switches), data protection, and telephony systems.
Planning & Organizing: Adept at scheduling logic concepts, earned value analysis, risk management and cost loading. Highly effective at organizing, prioritizing, and managing multiple tasks, down to the smallest detail, to achieve objectives and goals.
Interpersonal Skills: Demonstrates ability to build and manage strong collaborative relationships while fostering teamwork and cooperation at all levels.

TECHNICAL QUALIFICATIONS

Certified Training in Primavera P6(102) Certified Training in Primavera P6(106P)
CompTIA A+ Certification CompTIA Network + Certification

Technology snapshot:
Wireless Networking Server / Workstation Installation PC Configuration / Troubleshooting
Software Implementation Backup Systems End User Support Computer Security

PROFESSIONAL EXPERIENCE

SEARS HOME IMPROVEMENT, Charlotte, NC04/2008 to 09/2008
HVAC SALES REPRESENTATIVE
Generated sales of residential HVAC systems with prospective customers across a 3-state region. Met with homeowners to determine their home heating and cooling needs, calculate electrical load requirements, and discuss equipment, pricing, and installation options. Managed the entire sales cycle from initial consultation to preparing cost estimates, obtaining signed contracts, and conducting post-sales follow-up activities.
Collaborated with outside subcontractors to ensure that installations progressed in a timely manner and met or exceeded customer expectations.
Continually identified opportunities to differentiate the companys position in the market and increase revenue by recommending value-added products and services.
Maintained accurate customer documentation and communicated customer status and concerns with appropriate team members.

123 APPRAISAL SERVICE, Charlotte, NC08/2006 to 05/2008
INDEPENDENT REAL ESTATE APPRAISER
Leveraged knowledge and prior experience to establish this successful business that provided real estate appraisal services for residential, multi-unit, and mixed-use properties. Prepared detailed, multi-page appraisal reports based on analysis of subject property physical attributes (structural, electrical, plumbing, and lot size), comparative sales values, and net income valuation (for investment properties) that provided lenders with accurate and reliable market values utilized in the mortgage approval process.
Built practice from the ground floor into a thriving business, which provided up to 15 appraisals per week (at height), by cultivating trusted relationships with area lenders and mortgage brokers.
Maintained a perfect record of complaint-free service; never had an appraisal questioned or challenged because of methodology.
Prepared detailed appraisal reports of up to 20 pages in length, utilizing advanced appraisal software applications such as WinTotal and ACI.
Collaborated with multiple stakeholders involved in the mortgage process, including loan officers, listing agents, selling agents, and homeowners, to ensure accuracy, completeness and integrity of information used in the process of completing appraisals.

WACHOVIA / GREENLINK, Tampa, FL01/2006 to 07/2006
STAFF APPRAISER
Reviewed appraisals submitted to this leading settlement services firm for diligence, accuracy, and compliance with stringent lending standards. Trained and mentored new staff members in guidelines and procedures and assisted them with identifying and resolving problems. Evaluated their performance and recommended measures to improve their skills.

PALM TREE APPRAISAL, Largo, FL10/2004 to 01/2006
PRESIDENT / REAL ESTATE APPRAISER
Identified a growing market demand for high quality appraisal services to establish and build this independent real estate appraisal business. Targeted and developed strategic business partnerships with area lenders and mortgage brokers to generate revenue opportunities and steadily increase business visibility.


EDUCATIONAL BACKGROUND

WESTERN CAROLINA UNIVERSITY Computer Science Program
Coursework included:
Oracle Primavera P6, Microsoft Office (Excel, Access, Schedule Plus), Java, Java Script, Digital Logic, Boolean Algebra, Huntingtons Postulates, C+, Visual Basic