JOHN G. DOURLEY
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Objective

Accomplished professional with extensive field experience in the construction materials industry. Seeking a position in either sales or operations. Excellent communication and servicing skills; assertive and personable with a high level of enthusiasm.


PROFESSIONAL EXPERIENCE

CalPortland Company , Irwindale, CA2007 2008
Transportation Manager
.
Supervised 30 commercial drivers,2 central dispatchers and 4 batchmen at 2 ready mix concrete facilities
Monitored all drug testing requirements both DOT and random.
Conducted monthly safety meetings.
Enforced the company safety policies. Trained or disciplined when necessary.
Merged employees of 2 companies into one very productive group
Implemented practices that changed truck traffic flow resulting in a 20% increase in yards per hour.
Made sure that equipment and employees matched the workload.
Made the necessary calls and maneuvers when batch plants went down.
Kept track of all material inventories.
.Followed up with dispatch to make sure all orders were properly input
Trained all new employees in production and safety

B & B RED-I-MIX, Irwindale, CA1992 2007
General Manager(2000 2007)

Supervised all sales and the operations of a family-owned ready mix concrete facility
Grew a 4 million dollar a year business to a 15 million dollar business in 4 years
Conducted weekly sales strategy meeting
Established a team atmosphere resulting in increased sales and objectives being met
Customized our products and service to meet the individual needs of our customers
Met with all suppliers and vendors on a regular basis to assure their prices remained competitive
Hired all personnel including drivers, mechanics and salesman.
Participated in all union contract negotiations.
Consulted with the owner on all major purchase decisions.
Supervised the maintenance shop to ensure equipment was repaired and maintained properly to .minimize downtime
Worked with the office manager on all DMV files, pull notices and all necessary drug testing to assure compliance.


JOHN G. DOURLEY PAGE TWO


B&B RED-I-MIX, continued

Sales & Service Manager(1992 2000)

Expanded a small companies customer base by cold calling and better service to existing accounts
Met with all suppliers and negotiated pricing for all related products.
Increased the bottom line by proper mix choice and value added selling.
Established a team atmosphere involving everyone to increase company sales and meet our objectives.
Encouraged repeat business by developing creative customer relation techniques.
Consistently exceeded monthly quotas by 20%.
Developed a marketing concept that increased cash sales by 50%.
Trouble shot job problems and settled customer complaints with minimum cost to the company while still maintaining customer loyalty.

BLUE DIAMOND MATERIALS, Upland, CA 1987 1992
Sales& Service Representative(1989 1992)

Sold products and services of an international construction material supplier in the Southern California region
Involved in all aspects of sales from cold calling to quoting through ongoing customer relations
Developed a customer base that grew from 0 to 100 accounts in two years.
Managed all sales and service issues.
Established and maintained two new accounts which resulted in the award for $14 million sports complex and a $6 million railroad underpass, both high profile jobs

Ready Mix Driver(1987 1989)
Developed excellent customer contacts throughout my driving career resulting in a promotion to outside Ready Mix and aggregate sales.

EDUCATION
Chaffey College, Alta Loma, CA

CERTIFICATIONS
Certified Concrete Sales Professional
Certified DOT driving and alcohol training
ACI Field Testing and Flatwork Finisher Certification Course
California Commercial Drivers License-Class A-Tanker Endorsement
ACI membership
CAICIMA membership