Frank D. Len
Objective
I am a highly motivated, organized and ethical individual who thrives on challenges. I am able to interact with either clients and/or coworkers in a professional and reliable manner. I look forward to utilizing my knowledge and experience to be a valuable asset to your company.
Previous Employment
2009 Present - Director of Engineering
Independence Village of Brighton Valley
Complete, assign and contract out timely completion of all service requests, preventive maintenance, unit rehab.
Manage contract and monitor contractors activities regarding: boiler maintenance, chiller, fire suppression.
Complete required property and unit inspections and ensure any follow up work is completed as scheduled.
Provide quality and professional service to residence
Ensure all common areas are maintained appropriately
Schedule and monitor all necessary maintenance of property vehicles
Maintain Department expenses within budgeted parameters
Maintain all OSHA standards and ensure adherence to safety policies
Function as Manager on Duty on a weekend rotation schedule
2008 Present - Engineering Supervisor
Hotel Baronette
Manager on Duty training
Tasked with Manager on Duty responsibilities daily
Plan, coordinate and supervise major renovation projects
Managing employees to ensure timely preventative maintenance
Performing emergency maintenance and repairs to building
Ensuring exterior maintenance is completed according to contract
Supervising outside contractors while they are on the property
Provide educational assistance to employees where needed
Interact with General Manager and building owners
Ensuring adherence to OSHA regulations
2008 2008 Account/Maintenance Manager
Four Seasons Property Maintenance and Landscaping, LLC
Responsible for managing property maintenance contracts
Managing crews, training, machinery operation and safety procedures
Create schedules for crews
Working within budgets
Ability to sell enhancements with attention to detail
Assume Branch Managers duties when manager is out of office
Ensure quality control and professional customer service
2002-2008 - Small business co-owner
Bayside Services
Cultivate leads for new accounts
Utilized Integrated Pest Management principles
Maintained the overall appearance of over 150 accounts
Maintain an open line of communication with customers
Develop weekly work schedules
Manage financial accounts for individual customers using Quick Books
Develop estimates for corrective/maintenance work orders
Develop a budget for $125,000 yearly income
Ensure daily lawn maintenance on commercial and residential customers
Proper pruning of trees and shrubs
Plan & install irrigation systems
Perform preventative maintenance and diagnose problems of irrigation systems
Plan & install landscapes of various sizes
Perform routine maintenance calls to various rental units for issues such as:
Electrical and plumbing repairs
Interior and exterior structural and cosmetic repair/replacement
1992-2002 - Corrections officer/Resident Unit Officer
Michigan Department of Corrections
Maintain order and security of 120 prisoner housing unit
Maintain work schedules and pay scales for 40 prisoners in housing unit
Manage and observe 960 prisoners during recreation time
Administrative Assistant/Supply Clerk
United States Army Reserves
Help to maintain deployment inventory
Trained as Supply Sergeant
Clerical duties
Administrative Assistant/International Mail
United States Army
Typing and filing
Answer and forward phone calls
Inventory and order office supplies
Trained in handling and processing international mail
Fields of Interest
I am very interested in utilizing my management skills for a company who can benefit from my knowledge and experience.
Professional Organizations
While working for the Michigan Department of Corrections I was the Chief Steward of the Adrian Chapter of the Michigan Corrections Organization (SEIU Local 526M) for 6 years. My duties included maintaining an open line of dialogue with administrators to facilitate problem solving.
Hobbies
Football, reading, computers, music
Volunteer Experience
All of my union work with the Michigan Corrections Organization was strictly voluntary. I did not receive any compensation for my work.
Computer Skills
I am very knowledgeable in Microsoft Office, Quick Books 2003 and most of Microsoft applications.
Education
United States Army Reserves
Administrative assistant, trained as Supply Sergeant
Honorable Discharge
Lansing Community College
Criminal Justice/Corrections
United States Army
Administrative assistant; International mail certified
Honorable Discharge
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