CHARLOTTE M. DICKEN
11394 5th Avenue, Hesperia, CA 92345
Home: (760) 244-1342 Cell: (760) 217-2584
OBJECTIVE: To seek employment where I can utilize my Human Resource and Accounting skills to benefit the employer, at the same time, experiencing career growth and challenges.
EXPERIENCE:
Director of Human Resources ConsultantDec 2008-Feb2009
Hazel Hawkins Memorial Hospital, Hollister, CA
Work directly with three separate Unions resolving immediate issues
Intensive hiring to fill needed positions
JCAHO preparation
Initiate new forms of recordkeeping to become more organized
Consulting
Maintaining the department in the absence for the current Director
Reviewing and Updating Policies and Procedures
Making sure compliance with all State and Federal Regulations
Assignment Contracted until January 31, 2009
Director of Human Resources
Window-Logic Corporation, Banning, CAJuly2005 Dec2008
All phases of Human Resources (e.g. employment/placement/retention, evaluation, development/training, employee benefits, compensation, employee relations, safety and EEO compliance, WC, FMLA, PFL, all regulatory laws,(State and Federal),
I-9, Affirmative action, Union contracts, Open enrollment for insurance, Return to work programs
Maintain five different companies working at the Corporate Level
Ensure quality operations of human resources processes and staff
Build and enhance organization capabilities
Educate managers and employees on HR policies, plans, programs, practices
Emphasis on recruitment and retention
Worked with contract negotiations with the Union
Multi-state experience NV, WA, AZ, TX
Maintain all P&P administration and Benefits
Process payroll for Corporate employees
Handle grievances and employee issues in Union and Non-Union environment
Director of Human Resources
Victor Valley Community Hospital, Victorville, CA Sept. 2003-July 2005
Recruiting and Retention for all departments
Director of Human Resources, work closely with Board of Directors, Physicians, CNE and CEO. Furnish reports, do analyses, make key decisions relating to the operation. Oversee: Staff of 3 FTEs also, Marketing, Education, Volunteers, and Infection Control. Over 650 employees.
Handle all legal issues including WC, Unemployment, and Grievances
Participate on Executive Management Team
Give input concerning the Strategic Planning for the hospital
Benefits Administration
Recruiting/Retention
(9) Nine years total experience in the field of Human Resources
Knowledgeable of all labor laws, and standards
FMLA. WC, Unemployment, ADA, Title VII, LOA, SDI, HIPAA
Director of Human Resources
Barstow Community Hospital, Barstow, CaliforniaMarch 2000-Sept. 2003
Develop, implement and coordinate policies and programs to ensure legal compliance, fairness and consistency in the areas of employment, and employee benefits.
Employee relations, counseling, handling, grievances, investigations
Retention and recruiting using unique ideas and practices
Relate to and inspire confidence in employees at every level within the organization.
Comprehensive understanding off employment laws both Federal and State.
Workers Compensation policies and procedures, OSHA regulations
Joint Commission, HIPAA requirements, Competencies
Payroll Coordinator/Accounting March 2000
Barstow Community Hospital
Bi-weekly payroll for 280 employees
HRIS , AS400 data base
Payroll analysis and reports produced for Corporate
Address any discrepancies
Process garnishments
All tax calculations, quarterly, annually and W2
Kronos Timekeeper System maintenance, editing, 6 time clocks
Assisted in AP
Bank Reconciliations
GL balancing and entries, monthly accruals
Accounts Payable Clerk/Payroll Processor/Fixed Assets
Apex Bulk Commodities 1998-2000
Processed AP, dealt with various vendors
Was placed in charge of all Fixed Assets
Promoted to Payroll Processing
Calculated manual time cards
Payroll Manager
Borden Foodservice 1990- 1996
Processed payroll for manufacturing plant 650+ employees
Converted to several different software, including ADP, Collier Jackson, Cyma, AS400
Maintained data base for payroll and Kronos timekeeper systems
All taxes and W2 processed in-house
Originally did AP and Payroll until volume of company increased
Eastern Regional Personnel Supervisor
Kmart Corporation Hagerstown, MD 11/80-10/86
Muli-state experience, PA, MD, Washington, Virginia
All hiring, interviewing, training, orientation
Disciplinary actions, and terminations
Trouble shooting all Kmart stores in the Eastern Region
Opened stores/Closed units
Worked directly with store managers in the operations of stores
Budgeting, Merchandising, Employee Relations
Scheduling, timecard calculations, employee relations
EDUCATION:
Carnegie Mellon University (Art)
BS in Human Resource Management Barstow College
Chapman University ( PHR)
Additional experience:
ADP payroll, Kronos Timekeeper System, Med Tech, Lotus Notes, Lotus works, Word, Excel, Display W3, Peachtree, QuickBooks Pro, Stress Management (Fred Pryor course), Success Management (Dale Carnegie course).
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