CINDY M. LAW San Diego, CA 92110 (858) 568-6177 cell
CAREER SUMMARY Dedicated and highly motivated professional with experience in human resources with ability to provide professional guidance and support in a professional environment. Adept at multi-tasking and creating trust with diverse populations at all levels. Ability to prioritize multiple projects and meet conflicting deadlines within a fast-paced environment. Successfully work independently or as part of team to further organizational effectiveness.
KEY SKILLS HR Generalist Affairs Benefits/Payroll Administration Staff Recruitment & Retention Employee Development & Training HRMS Database Administration Employee Counseling Disciplinary Procedures Legal Issues & Compliance (ADA, EEO, FMLA, FLSA, OSHA, LOA"s) Employee Relations Confidential Record Keeping HR Policies & Procedures Team Building / Morale Building Immigration/ Contract Negotiations
EDUCATION
BA, Sociology, emphasis in the workplace, San Diego State University, 2001
PROFESSIONAL EXPERIENCE TALENTFUSE, IT Consulting and Staffing Company 7/2007-Present HR Generalist Audited health programs monthly capturing overcharges and ensuring appropriate reimbursement recouping over $6K in one quarter. Reviewed existing benefits program and implemented changes that reduced costs by 10% and administered benefit programs, including medical, dental, vision, COBRA, 401K, disability, life, workers compensation, safety program. Created and facilitated new hire orientation to foster positive attitude and clear understanding of company direction and goals. Established initial workforce through innovative recruiting strategies accomplishing consistent 100% employment levels. Investigated and brought resolution to employee relations issues which reduced associated risks and protected company from litigation. Implemented and conducted Post Interview at 30, 60 and 90-day intervals, resulting in improved communication, prevention of grievances and reduction in turnover. Developed and implemented a human resources function including policies and procedures over personnel transactions (recruiting, hiring, on boarding, orientation, performance management, terminations and discipline) resulting in standardized system of personnel management. Created recognition and rewards programs and coordinated team building activities or company events which built cohesion and positive working environment. Process reports outlining cost/hire analysis, days to fill and other monthly reports for management leading to connectivity between leadership team and staff to align and accomplish goals.
WFI INC, Wireless technology consulting firm5/ 2006- 7/2007 HR Representative (Recruitment) Coordinated the recruiting efforts of 5 internal recruiters by managing open requisitions and supporting and training project managers on recruiting procedures. Managed the entire on-boarding process including offer package, background check, and new hire paperwork. Assisted client groups with the interpretation of Recruiting policies, practices and procedures while performing HR transactions such as hiring and separating of employees. Coordinated and facilitated IT/Ops, Executive, and Benefit orientations for all new starts. Maintained internal/external posting efforts and managed accounts with external vendors. HR SOLUTIONS 12/2005-4/2006 INCODE WIRELESS, Wireless technology consulting firm 1/2006-4/2006 HR Generalist/Recruiter (Contract) Created college program establishing relationship with local colleges allowing company to tap into new candidate pool resulting in successful hiring for all entry level and internship positions. Coordinated New Employee Orientation and presented to employees and management on Human Resource procedures allowing smooth transition into the company. Posted open positions on internal and external job boards and managed applicant internal tracking database. ITLA/Imperial Capital Bank, Diversified bank holding company12/2005-1/2006 HR Generalist/Recruiter (Contract) Researched and consulted on implementation of applicant tracking system to organize recruiting efforts enabling company reducing administrative time and costs. Sourced, screened and forwarded the choice applicants to hiring managers for their review and scheduled onsite interviews with candidates with a 95% success rate. Revised job descriptions and posted open positions on internal and external job boards gaining more activity and greater candidate pool. GMAC-RFC/HOMECOMINGS FINANCIAL, Real estate lending company 2/2005-12/2005 Human Resources Coordinator/Recruiter Provided full life-cycle recruiting and on-boarded approximately 10-15 associates per month allowing contact center department run at 100% capacity. Preformed new hires orientation and 90 day employee assessments which were reported to management resulting in improved communication, prevention of grievances and reduction in turnover. Maintained contingent workforce management program with approximately 50-75 onsite temporary staff and interfaced with agency regarding billing, renegotiated rates and reduced by 5%. Placed advertisements and ads for open positions, processed background checks and managed employee referral programs resulting in 85% placement rate from employee referral program. Created on and off-site activities, such as career fairs, campus recruiting, and community events. KINTERA, Leading software as a service provider11/2004-12/2004 Contract Recruiter Sourced, screened and forwarded top applicants to hiring managers for review with 90% hire rate. RIGHT MANAGEMENT CONSULTANTS, HR Consulting/Outplacement Firm11/2001-11/2004 Project Coordinator (6/2004-11/2005) Client Services Associate II (1/2002-6/2004); Client Services Associate I (11/2001-1/2002) Managed outreach efforts for 3 offices simultaneously for client startups increasing revenues by 20%. Facilitated class geared towards coaching candidates on utilizing internet tools and resources. Interfaced with and guided external HR professionals by coordinating training sessions and discussing logistics ensuring smooth delivery of service while collaborating with HR and operations to assess on-site location needs. JUDY THOMPSON & ASSOCIATES, Executive Search Firm 8/2000 -7/2001 Recruitment Assistant Maintained database of over 5,500 senior level professionals by entering, updating, and managing information resulting in updating database ensuring efficiency. Communicated with passive and active candidates professionals to extract career history and capture into recruiting database for more efficient recruiting efforts.
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