Donald M. Corley Jr. 817-247-5017 ________________________________________ SUMMARY Human capital continuous development Senior Consultant focusing on identifying necessary skill requirements for a diverse integrated team encompassing the Aerospace, Telecom, Software Development, Security and Training industries. Expertise in diplomatically directing and controlling analysis processes for Training, Quality Improvement, Corrective Action and Business Process Development and Improvement. Skillfully adept in evaluating varied critical business needs and systematically creative in molding those needs into performance improvement solutions. Highly effective manager in developing, training and leading goal oriented staffs to achieve peak performance. KEY SKILLS Instructional Systems DesignVigorous team player focused on objectives Creative restructuring of business processesAggressive consensus builder Open and natural communication skills in English and SpanishComprehensive understanding of linked/unlinked business processes Process Flow Charts and DocumentationEffective domestic and international project management Advanced proficiencies in MS Office Suite, Visio, Electronic Help Files and other related software applicationsSecret Security Clearance LM21 Green Belt Certified PROJECT MANAGMENT Implementing and managing projects (many international) associated with processes and procedures of Instructional Systems Design (ISD), Quality Control, Corrective Action Plans for Manufacturing, Telecommunications and Security processes. PROFESSIONAL EXPERIENCE INDEPENDENT CONTRACTOR, Ft. Worth, Texas2007 - Present Design and Delivery of Training Programs for Coal Fueled Electric Generation Plant. Supplier Surveillance for Aircraft Industry.
LOCKHEED MARTIN AERONAUTICS, Ft. Worth, Texas 2003 2007 Quality Analyst Senior Conceptualization, design and implementation of the Proficiency Development Program within Lockheed Martin's Ft. Worth, Texas and Marietta, Georgia facilities. Analyzed program needs and requirements while interfacing with F-35, F-22A and F-16 production management teams to win and sustain increasing support. Identified established concerns and orchestrated those concerns into total program acceptance and support. Delivered and validated processes through structured On-The-Job performance, which included both paper-based and electronic-based materials.
GLOBAL TECHNICAL SERVICES, Ft. Worth, Texas 2001 2003 Consultant - Lockheed Martin Aeronautics Executed guidance and design for development of On-The-Job Program implemented within two major contracts production of F-16 and F-22A aircrafts. Solidified program evaluation through data collection from the Quality Assurance Department to identify non-conformance trends and improvement areas by effectively guiding decision-making within the various business units. Designed and implemented program evaluation services during program lifecycle. Provided decision-making and guidance to a third party training program responsible for training over 600 new assemblers for Lockheed Martin Ft. Worth. Continuously sought after to provide programmatic solutions for various processes such as QA, Skills Analysis, New Hire Assessments, etc. within the F-22A and F-16 jet fighter aircraft build programs.
ALLEGIANCE TELECOM, INC., Dallas, Texas1999 2001 Manager, Corporate Quality Assurance Directed the creation and implementation of first ever company-wide electronic performance system, which defined a standardized mix of outcome measures and performance drivers by department. Developed and conducted customer retention and churn studies. Designed and performed detailed studies of the financial impact of customer turnover. Created and established cross-departmental performance standards and process flows, resulting in improved communication between departments. Produced and implemented the Process Quality Review, an analysis of observed processes compared with formal procedures and resulted in defined gap analysis. Performed risk assessments and opportunity analysis in the areas of billing, procurement and general operations as requested by upper management. Instrumental part of management team in the restructuring of the Billing Department to address increased customer growth.
STOPKA AND ASSOCIATES, Dallas, Texas 1998 1999 Contractor Designed and implemented Computer Based Training project utilizing Software Lifecycle and Software Development models for a powerful telecommunications management application, NEC, Los Colinas, TX.
The Southwest Development Lab, Dallas, Texas 1996 1997 Manager, Documentation and Training Conceptualized and designed documentation processes and procedures, templates and implementation strategy in support of all software development efforts. Directed others and performed analysis for Requirements, Design, Development, Testing, Delivery, Implementation and End User Training for a Telecommunications Relay solution. Developed internal "Software Development Model" used by development and marketing staff. Championed improvement in the analysis and design processes, while orchestrating ongoing efforts.
GENERAL PHYSICS, INC., Arlington, Texas 1993 1996 Senior Organizational Development Consultant Guided the development of a Train-the-Trainer program for Lockheed Martin Instructors serving within the Korean Fighter Jet program. Guided the development of an On-the-Job Training program for a major electronic chip manufacturer in Oregon. Teamed with DFW area small- to mid-sized manufacturing companies completing various process analysis and improvement efforts. ADDITIONAL RELEVANT EXPERIENCE Senior Instructional Designer, Ericsson Radio Systems, Richardson, Texas Various Consulting/Contracting assignments throughout Dallas, Fort Worth, Orange, and Houston, Texas Training Manager, USAF, International locations
SECURITY CLEARENCES Top Secret, SBI USAF Secret Lockheed Martin EDUCATION B.S., Business Management, LeTourneau University, Dallas, Texas A.A., Instructional Methodology, Community College of the Air Force CERTIFICATIONS / ASSOCIATIONS Spanish Language, Defense Language Institute, Monterey, CA USAF Trainer Certified, San Angelo, TX (English); Albrook AFS, Panama (Spanish) American Management Association LM21 Green Belt (Lockheed Martin)
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