Caroline A. Cooper
148 Watts Farm Lane
Mooresville, NC
704-206-9129

Professional Qualifications
Innovative professional with successful background in business, education, communications. Able to effectively organize and manage multiple tasks and projects. Strong customer service skills. Exceptional writing and research skills. Areas of effectiveness include instruction and training, customer service, human resources, public speaking, marketing, retail, and public relations
Education
Master of Arts, History and Education, The Citadel
Bachelor of Arts, History and Communications, The University of Tennessee
Experience and Background
9/2007 - Present
Human Resources Administrative Assistant, The Shaw Group/Shaw Constructors, Baton Rouge, LA, Location- Allen and Marshall Steam Stations, North Carolina

Processing all hourly employee new hire paperwork. Oversight of drug testing program and approval of invoices New employee orientation . Maintain confidential files on each employee. Entry of information on new hires, promotions, terminations. Administration of benefits. I-9 information for new employee using the new E-verify system. Maintenance of databases and application files. Responsible for craft recruiting hotline, call logs and inquiries into Power Group Employment nationwide. Weekly hiring and recruiting reports for Senior Power Group Recruiting

7/2005-8/2007
Manager, West Marine, Watsonville, CA, Store Location, Cornelius, North Carolina

Retail Management of Boating supply store providing excellent customer service for the Boating Consumer. Responsibilities included Advertising, Sales, Inventory, Receiving, Back Orders, Special Orders, Timekeeping, Cash Balancing, Hiring , Interviewing, New Hire files and paperwork. Conducting training classes. New store openings, store refurbishment, store closing liquidations and pack-out team.
7/2000 - 06/2004
Teacher, Iredell Statesville Schools, Middle Schools, Mooresville, North Carolina

Instructions of students in NC History and English. Including administrative paperwork, lesson planning. Technology updates to classroom study, Team teacher planning for core academic subjects, workshops, Teacher parent conferences. Workshop participation.
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03/1999 - 11/1999
Production Assistant, ESPN, Remote Broadcast Production, Bristol, Connecticut

Contractual employee remote broadcast production of NASCAR racing events. Assistant to co-director. Provided communication with Bristol, CT, during broadcast for timing of commercials breaks, and communication with broadcast booth . Liaison for production with NASCAR team and officials. Administrative tasks as instructed
01/1996 - 02/1999
Public Relations and Marketing Representative, Laughlin Racing and LJ Motorsports, LLC, NASCAR, Mooresville, North Carolina

Handled all public and media relations for race teams. Writing and release of press releases. Writing of marketing packets and presentation of those packages to corporate representatives. Coordinator for driver appearances and fan clubs. Scheduling of media appearances.

08/1993 - 02/1996
Partner and Business Manager, Darrow Cooper Commercial Services, Construction, Charleston, South Carolina

Business and office operation of mechanical construction firm with emphasis in restaurant maintenance and new construction. Employee hiring and paperwork Contract administration. Supplier accounts. Coordination of materials and delivery to warehouse or jobsite. Material and construction scheduling. Billing and Statements. Marketing to perspective clients. Service contract agreements. Material procurements
Additional Training/Continuing Education
Small Business Management, Catawba Valley Community College, 1997
Japanese I, Community Education/ Hawaii Public Schools, 1988
EEOC Compliance, Corporate Training with K Mart, 1982
Retail Management, Corporate Training with Kmart, 1981


Other Information
Languages: Spanish Moderate Ability; Speak Read, Write
Proficient in MS Word, Excel, Access, PowerPoint, Internet and Outlook