Wayne Zill
5605 Harrow Glen Court Galena OH 43021-9031 Home 740-549-4566 - Cell (740) 816-6197
Senior Management Executive - President / Vice President
Utilizing 20 years of industry experience and a Master in Business Administration to:
Continuously seek ways to improve margins, increase productivity, reduce costs, and identify opportunities to increase customer satisfaction. Consistently improved the organization and developed leaders through establishing goals, training, open feedback sessions, and developing and acting on strategic opportunities.
Portrait Homes - Columbus Division 2007 - 2008
Dublin, OH
Division Manager - Developing three key managers with operational responsibility for land development, construction, purchasing & estimating, and sales and marketing.
Reorganized the sales process, computerizing a previously done by hand sales process & costing process
Reduced hard costs by 4% to 8% within first year while improving and increasing product specifications
Initiated a Quality Control process with management quality inspections prior to homeowner orientations
Introduced two new housing product lines and redesigned interior product layouts for improvement
Added options creating a better home buying experience for our customers and better value vs. competitors
Initiated monthly feedback sessions to structure managers to achieve company goals / strategies
Centex Homes - Columbus Division 2003 - 2006
Westerville, OH
Division President - Developed nine key managers with operational responsibility for land acquisition, land development, operational & strategic marketing, finance, construction, purchasing & estimating, and sales.
Closings growth of 40% in first full fiscal year of operation
Maintained and grew market share in a declining volume housing market
Improved customer satisfaction each year of operation (J.D. Powers)
Introduced new housing product line, and best selling new plans into existing product line
2006 Parade of Homes new house plan won 7 awards for quality and design features
Established over budget costing processes and accuracy of budgets via weekly over budget meetings
Instituted monthly feedback sessions to structure managers to achieve company goals / strategies
Centex Homes - Midwest Region 1998 - 2003
Eden Prairie, MN
Vice President of Organizational Development - Oversaw construction and purchasing operations for an eight division region (Minnesota, Illinois, Indianapolis, Columbus, Denver, Detroit, Salt Lake City, and St. Louis).
Developed regional purchasing operations, including guidelines for adoption of programs
Regional vendor contracts created for 15+ product segments
Negotiated savings over $1.2 million 1st year, increased savings in 2nd & 3rd year of regional purchasing
Increased rebates on a per home basis to $1400+ per division
Reduced over budget construction costs 40% in one year at divisional levels
Trained future Construction Managers in Centexs Bluebook Instructor Training Program
Assisted in the rewrite of Centexs Field Management Training Program
Due diligence team member for three acquisitions: Sundance Homes (Illinois), The Selective Group (Detroit) and The Jones Company (St. Louis).
Centex Homes - Indianapolis Division 1995 - 1998
Indianapolis, IN
Division Construction Manager - Oversaw construction operations for a growing division. Managed and developed field managers to be future leaders and created an atmosphere to encourage decision making, independence, responsibility, respect, and challenges.
Reduced over budget expenditures by greater than 50% over the course of 3 years
Division construction cycle time lowered from 180 days to <125 days
Increased divisional customer satisfaction each year reducing warranty cycle time to <30 days avg.
Construction quality improved via checklists, training, continuous follow up
Updated all construction contracts and created vendor job specifications
Performed all final Quality Inspections on houses prior to homeowner orientations
Conducted Planned Encounters with Field Managers as a training and development tool
Trained Field Managers & division personnel in Centexs Production Management Training Program
Wayne Zill
Centex Homes - Minnesota Division 1990 - 1995
Minnetonka, MN
Field Manager (1992 - 1995) - Responsible for the management of single family attached (SFA) and single family detached (SFD) housing; including training new Field Managers, overseeing all aspects on site for the construction of the housing units including all homeowner orientations (five), from point of sale through customer warranty service.
Reduced over budgets under established product line budgeted projections (<$200)Maintained all housing construction schedules on site, scheduling all contractors and material deliveries
Improved customer satisfaction, implemented construction checklists, reduced warranty service cycle time
Negotiated, purchased, and contracted two SFA new neighborhoods as a Field Manager
Concurrently divisions first Safety Manager
oIssued all divisional safety policies, procedures, requirements
oRequired contractor safety programs
oPerformed internal safety audits, scheduled and facilitated voluntary OSHA inspections.
Purchasing & Estimating Manager (1990 - 1992) - Responsible for management of the Purchasing & Estimating function; including negotiating and contracting with vendors, both contractors and suppliers.
Created new SFA product line: product development, estimating, bidding, purchasing, contracting
Increased rebates and model home discounts from contractors and suppliers
Introduced new housing products into existing SFD housing product lines
Ryan Homes - Washington West Division 1987 - 1990
Sterling, VA
Superintendent -Supervised the construction of SFD and SFA housing including scheduling, quality control, inspections throughout construction, subcontractor relations, customer satisfaction, warranty service, and final homeowner orientation prior to closing.
Completed Ryan Homes Production Training Program
Promoted from Assistant Superintendent during the first year.
Education & Credentials
Master of Business Administration (MBA)
Duquesne University - Pittsburgh, PA
Bachelor of Science Chemical Engineering (Petroleum Engineering Option)
University of Pittsburgh - Pittsburgh, PA
Computer Skills
Microsoft Word * Excel * Outlook * PowerPoint
Lotus 123 * Word Perfect * Notes * Quattro
Awards & Acknowledgements
RYAN HOMES CONSTRUCTION ROOKIE OF THE YEAR 1988
CENTEX HOMES MN DIVISION CO-EMPLOYEE OF THE YEAR 1992
CENTEX HOMES MN DIVISION CONSTRUCTION EMPLOYEE OF THE YEAR 1994
CENTEX HOMES CORPORATE ACHIEVEMENT PLAQUE FROM THE COO FOR ASSISTING IN THE REVISION & REWRITE OF THE FIELD MANAGEMENT TRAINING PROGRAM
FACILITATOR AT CENTEX HOMES BLUEBOOK INSTRUCTOR TRAINING COURSES
PRESENTER AT SALES MEETING FOR KOHLER COMPANY
NATIONAL ASSOCIATION OF HOME BUILDERS MEMBER
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