Kathleen M. Thomassen
SUMMARY
Extensive background in Human Resource Management and Development, Strategic Management, Workforce Planning and Employment, Total Rewards, Leadership Training, Management and Organizational Development, Business and Quality Improvement, Sales, Marketing, Customer Service and Event Coordination. Industries experienced in include manufacturing, corporate, service providers, retail, construction, non-profit, human service, municipalities, utilities and union environments.
STRENGTHS AND SKILLS
Experienced with establishing goals, objectives, and priorities and developing plans and programs to achieve effective and efficient business practices consistent with company vision, mission and total quality management (TQM) concepts.
Serve as executive and staff advisor/coach and technical authority with specific responsibility to provide advisory and consultative support to resolve significant human resource management (HRM) issues and concerns, and to plan, organize and/or lead team projects/studies to develop or evaluate strategic change initiatives, responding to complex, controversial or unusual situations. Skilled at developing appropriate interventions for management of complex issues and for providing authoritative interpretation and instructions on laws, regulations, policies and procedures, and developing policies and guidance for new and changing areas.
Experienced in exercising technical and administrative supervision over a team of human resources and administrative staff responsible for providing support and guidance to customers, maintaining overall responsibility for the technical quality and accuracy of the work products. Experienced in planning, programming, and budgetary administration.
ACCOMPLISHMENTS
Establish and operate a workplace consulting firm specializing in continuous improvement through HRM initiatives, leadership training, organizational development and business improvement. Coach and mentor CEOs and multi level management staff to be more effective with managing the workforce, resulting in improved employee and business performance and profitability. Coach and mentor HR professionals on best HR practices. Facilitate government / business leader / special interest group discussions on redevelopment project.
Assisted family operated manufacturing business to establish cooperative workplace by infusing new positions, responsibilities and accountabilities to improve overall global competitiveness. Implemented performance management strategies and change management initiatives which improved workplace harmony & profitability.
Established a central HR department for municipally run utility. Developed hiring practices that established performance based criteria over seniority guidelines. Successfully won union endorsement for new hiring practices. Coached supervisors and managers on best conflict resolution methods, and managed all employee relations and termination issues for both union and non union personnel.
Plant HR manager for electronics manufacturer. Managed Benefits Administrator, Staffing Assistant, Training Coordinator and Safety/Security and cafeteria personnel. Managed changeover of executive and professional staff from department managers to new CEO by establishing and performing sourcing, recruiting, staffing, relocation and onboarding procedures. Managed OSHA citation remediation, winning a 40% penalty reduction. Established training program and certification criteria for manufacturers initial certification for ISO9000.
Established central HR department for multi-branch/state mental health agency. Managed all HR functions and staff. Developed centralized policies and procedures for recruiting, hiring, termination and employee relations. Trained and coached supervisors and managers on workplace issues and best practices.
Hired as part of turnaround team to re-establish high end jewelry manufacturer in chapter 11 status. Negotiated all new benefits providers for health, dental, life, disability and retirement. Creatively recruited and staffed all levels. Managed payroll, safety, security and receptionist. Initiated and managed inaugural recruiting fair with all employers in industrial park to aid in bringing traditional non workers to the workforce during severe lack of available workers. Established skills based training program for production and clerical staff.
Hired by multi site entrepreneurial service company to transform A/P, Operations, Payroll and HR Functions. Re-organized departments implementing new procedures resulting in more effective transactional functions Coach and mentor management personnel to achieve effectiveness. Devised and implemented multiple organizational effectiveness strategies for underperforming branch locations; Revamped recruiting and onboarding process resulting in hiring more qualified staff; Developed and implemented a streamlined A/P process flow, resulting in more realistic financial data and timely information flow. Managed immigration petitions. Managed payroll conversion. Performed benefits administration for 6 locations. Managed Office Assistant and Buyer.
EDUCATION AND PROFESSIONAL DEVELOPMENT
PHR - Professional, Human Resources - 6/93
Certified by the Human Resource Certification Institute - Society for Human Resource Management
College Education - Business Management, Community College of RI
EXPERIENCE
10/07 PresentHR Director/Re-organization Specialist Company Confidential
9/93 - Present Consultant - Thomassen Associates, RI, MA and FL
1/07 10/07Sales - Training/Event Coordinator - Keyholder New Balance Sarasota FL
12/05 -1/07Sales Consultant Gettel Automotive, Bradenton, FL
8/03 - 8/04Radio Host Workplace Solutions WPEP 1570 AM, Taunton, MA (weekly)
1/95 - 12/96Human Resource Specialist/Manager - Aerovox, Inc., New Bedford, MA
7/89 - 9/93Personnel Director - N.E. Fellowship for Rehabilitation Alternatives., Lincoln, RI
11/85 - 7/89Personnel Manager - Anson, Inc., Providence, RI
PROFESSIONAL AFFILIATIONS & RECOGNITION
SHRM Society for Human Resources Management National and Local Member, 1989 present
SHRA Sarasota Manatee Human Resource Association Local Chapter Member, 2008 - present
ASTD American Society for Training and Development National and Local Member 9/93
Taunton Area Chamber of Commerce - HR Committee, 1998 2004
Metro South Chamber of Commerce HR Committee, 2002 2004
Tri Town Chamber of Commerce Ambassador, 2003 2004
BNI (Business Network International) Membership Committee, 2003 - 2004
National Registry of Who's Who - Life Member, 2001
VOLUNTEER WORK
Citizensforsox.com Sarasota, FL, 2008
Core member of citizens action committee to support economic development opportunity in community
St. Thomas More Catholic Church, - Sarasota, FL 2007- Present
Religious Education Teacher Grade 7: Eucharistic Minister
Arthritis Foundation SW Florida Chapter Bradenton, FL
2006 Bachelorette - Fund raising for Bachelorette Ball
San Pedro SOCIALites North Port, FL
Created and facilitated group for adult singles encompassing social, spiritual and community involvement, 2005 - 2006
Brockton Area Workforce Investment Board, Brockton, MA
Board member and Youth Council member, 2002 - 2004
Voice of The People, Taunton MA
Co-Host and Host of live cable television program, showcasing guests discussing business and community interests.
Rotary Club of Taunton, Taunton, MA
Club Secretary and Board member, 2000 - 2002
Taunton Area School To Career Partnership, Inc., Taunton, MA
Mentor and Advisory Board Member for Mentoring Program, 1999 2003
Business Representative - Work Ethics Program, 2000
Town of Berkley, Strategic Planning Committee, Berkley, MA
1994 - 1999, Development and revision of by-laws ; 1997 - 1999, Chairperson, Earth Day Activities Committee
St. Bernard's Church, Assonet, MA
Design and develop mentoring program for high school youth; Parish Council Member, 1998 - 2000
Facilitated 5 year Strategic Planning effort
WIND/South - Transitional Worker's Networking and Support Group, Foxboro, MA
Guest speaker providing job search skills to transitioning professionals
References provided upon mutual agreement
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