| Objective : |
May 13, 2009
Dear Human Resources Manager:
I was with Engle Homes of Virginia for over twelve and a half years until they decided to close down operations in the greater Washington DC area on October 31, 2008. Over these twelve years I have been the team leader for most of the companys core processes. Below are a few of my responsibilities and accomplishments.
Annual Production Planning: Established and maintained a production plan for the division looking forward for the next twelve months. Monitor sales to keep pace with business plan. Adjust cycle time on individual houses to meet business plan. Periodically sit down with contractors to review the production plan so that the contractors may better manage their businesses.
Multi-Family Division: Established the Virginia Division process for multi-family projects. These condominium projects were both apartment style and two over two products of two hundred or more units in each project. Created condominium document package and obtained state approval for these documents.
Safety: Initially organized the safety department then became the team leader to guide and maintain the division ranking in the corporation as one of the best.
Quality Assurance: Established a Quality Assurance program where each house was inspected and completed prior to the customer pre-settlement walk-thru.
Customer Satisfaction: At the time I became team leader the Virginia Division was ranked in the bottom third of divisions in the corporation. Within nine months we became the top division in the company and in the top five percent nationally.
Warranty Service: Managed the warranty department for the Virginia Division.
Training: One of the most important aspects of my job is to be continuously training other associates.
Team building: I am a team player and work at growing that atmosphere between all departments.
I enjoy working in a high volume fast paced setting and am dedicated to delivering top quality on time, every time, and on budget. Attached is a copy of my resume for your review. I am looking to get into a new field and if given the chance will perform beyond all expectations. Compensation is negotiable.
I would like to thank you for your time and consideration of me for the position of Project Manager or any other opportunity you may feel I am qualified for. With your permission I would like to set up a meeting at your convenience to discuss any opportunity you may know of.
Sincerely,
Mark Walsh
|
Mark Philip Walsh
1816 Queensguard Road
Silver Spring, Md 20906
H 301-871-3090
C 703-932-0193
mark.walsh2[at]verizon.net
Summary
Quality-oriented manager, with more then 20 years of successful project management experience, seeking a new challenge. A team-builder who enjoys working in a high volume fast paced environment while being responsible for implementing corporate core processes. Quality conscious and dedicated to delivering only the highest customer satisfaction. Proven track record for training, developing, and motivating other associates.
Regional Manager1995 to 2008
Engle Homes Virginia
Managed all field activities for Construction and Customer Care (as many as 35 employees) for the Virginia Division.
Established and maintained a detailed annual production plan to ensure the division met its business plan. Coordinated this plan with sales, construction, and subcontractors.
Established the divisions multi-family program and process for both apartment style and two over two condominium projects.
Hired, trained, and developed construction, warranty, and sales associates.
Established Sales Centers, assigned goals and motivated sales associates
Established and ensured compliance with company core processes including Safety, Quality Assurance, Customer Satisfaction, and SWPP.
Assured seamless coordination between Marketing, Administrative, Supply Management, and Construction departments.
Work with Marketing and Supply Management in the development and modification of product.
Contractor Sales Representative 1994 to 1995 84 Lumber
Solicit residential homebuilders and their contractor base as a new source of business. Service established client base by expediting orders and coordinating deliveries.
Project Manager 1992 to 1994:
Poretsky Building Group
All activities associated with the management of a semi-custom home residential subdivision from permit application through bond release.
Lead Superintendent1987 to 1992
US Home Corporation
All activities associated with the management of a production homebuilder from permit application through bond release.
Bachelor of Science Business Management/Finance University of Maryland
|
