DONALD W. KEYESWilling to Travel
2102 Bluebonnet(Home) 214-448-3149
Richardson, TX 75082

Facilities Management Executive Multi-Facility
Financial Services Retail Restaurant Government

With 20+ years of facilities management experience, degree in business, and attention to detail and quality, finds and implements the opportunities for cost savings, efficient operations, and initiatives to position the company for the future. Uses technology as a key tool to facilitate decisions and manage the workforce. Builds and implement plans in key areas including asset life cycle, facility improvements, and space planning. A good negotiator, known for building strong vendor relationships and delivering profitable results.

CMMS/Technology Security Green Initiative Construction
Planning & Financial Management Procurement Service Agreements



EXPERIENCE

FACILITY MANAGEMENT GROUP, Dallas, TX2002 Present
Facility management firm providing maintenance, operations, space planning, and cleaning services to clients nationwide

Service offerings: Manages capital projects, equipment replacement, and retrofits and enhancements. Reviews bids and executes capital projects to completion. Manages facility workforce, expense, and capital budgets. Manages regional vendors for facilities repair and maintenance. Prepares RFP for vendors for preventive maintenance contracts. Troubleshoots technical issues. Maintains vendor database. Manages retail equipment service programs. Establishes service level agreements. Reports on operations management and status of capital projects.

Director
Set direction and oversee all company activities including planning, finance, customer acquisition and relations, marketing, and operations.

Built company from ground up to handling over 1500 locations across the country
Provided cost saving of 30% of clients facilities operating budgets
Led remodeling projects of up to $150,000 that increased store sales on average 5%
Recommended and managed a preventive maintenance program reducing downtown by 35% and reducing service calls by 20%


TRAMMELL CROW COMPANY, Dallas, TX2001 2002
(Acquired by CB Richard Ellis in December 2006)
One of the nations leading developers and investors in real estate. Developed or acquired over 500 million square feet of buildings with a value exceeding $50 billion.

Facility Manager
Managed 260 gas station facilities in Southeastern Michigan. Directly responsible for new construction and capital and project management. Planned and administered capital and R&M budgets with the clients approval. Managed vendor contracts: HVAC, landscaping, petroleum tank & pump, pest control, security, and lighting. Directly responsible for call center reports and vendor management. Responsible for all purchases of equipment through procurement.


DENNYS RESTAURANTS, Spartanburg, SC1997 2001
One of the leading full-service, family-style restaurant chains in the U.S. with about 1,550 owned or franchised eateries

Facility Manager
Directly responsible for maintenance, remodeling, and set-up of 45 separate facilities. Acted as construction supervisor during new property development. Plan, develop, and implement procedures for efficient workflow of multi-site operations to ensure productivity and cost effectiveness. Responsible for negotiating bids, managing contracts, and selecting appropriate candidates for each project or repair. Formulated, prepared, and administered capital, repair, and maintenance budgets. Worked directly with senior management to facilitate directives for old and new sites. Prepared proposals and made presentations to company executives regarding remodeling and development. Developed and maintained a preferred list of approximately 225 suppliers and contractors.


ROY JORGENSON ASSOCIATES, INC., Detroit, MI1995 1997
National firm providing diverse range of facility and highway infrastructure, consulting, maintenance, and management services

Facility Manager Bank One Portfolio (now JP Morgan Chase & Co.)
Managed 65 separate banking locations for all aspects of capital improvements, construction management and facilities maintenance.


EARLY CAREER
Held positions as Maintenance Mechanic and Maintenance Supervisor for Oakland County Correctional Facility, Fox Hills Apartments, and Armadillo Maintenance.


EDUCATION

BA, Business Management, Cleary College
AS, Applied Science in Environment Technology/Facility Management, Oakland Community College

PROFESSIONAL ASSOCIATIONS

Member, IFMA (International Facility Management Association)