Leta L. Hejtmanek
22325 Highway 52, Hudson, Colorado 80642

SENIOR ESTIMATOR/ACCOUNT ASSISTANT
Highly motivated and skilled professional, with fresh ideas, initiative, dedication and experience; consistently meeting business objectives and exceeding customer satisfaction. Exceptional ability to work under high pressure, offering 15+ years of builder experience, and complemented by a proven ability to build high-level client loyalty.


AREAS OF EXPERTISE



Building Client Relationships
Employee Training
Scheduling Installers
Preparing Proposals
Ordering Materials
Billing
Inventory Control
Data Entry (ten key)

Phones

Office Machines
Blueprints
Schematics






TECHNOLOGY

Microsoft office
Windows Vista
Outlook
Internet
Excel
Typing (45 WPM)
Ten-Key
Ramco(blue print program)
Callidus(electronic blueprints

Office Equipment

CAREER PATH
Senior EstimatorCreative Touch interiors1996-2008

Major Functions: Reading blueprints to determine flooring and wall materials, Train new employees to be proficient and to excel in there position. Problem solves and assists other departments to create high quality work for our customers. Work with builders to define and execute quantities and parameters.

Account AssistantFlooring Design 1994-1996

Major Functions: Create complete and accurate material lists for eight builder projects, Schedule installers, Billing for 3 major builders (Melody Homes, Watt Homes, and John Lang Homes), as well as Data entry to create work orders and service orders and Point of contact for the builders as well as the home owners.

Customer ServiceShaw Industries1994-1994

Major Functions: Service a client base of 100 accounts for carpet orders and handling 300 calls per week. Providing customer service to the client and resolving problems in a timely manor.


Inside Sales/ShippingRotonics Molding Inc.1990-1993

Major Functions: Inside sales of plastic tanks, refuse, Ice molds and Medical sleeves, Invoicing customers, credit checks for new customers, inventory monthly of materials and stock, Handling phone duties, arranging shipping between plants and for customers.

Education:

Word PerfectT.H. Pickins TechnicalG.E.D. State of Colorado
Human EffectivenessT.H. Pickins Technical Word 97Comp USA
Customer Relations/
Personal DevelopmentDale Carnegie





EXCEPIONAL REFERANCES AVALIBLE UPON REQUEST