WALTER GLENN
3990 North Las Vegas Blvd #260 Las Vegas, Nevada 89115 (702) 463-5377
walterglennn[at]aol.com

PROFILE

Results-oriented professional with a background in management, construction and customer service. Experience in earth work projects for development of housing sites, utilities, dust control, and storm drains with emphasis in Storm Water Pollution Prevention Plans (SWPPP). Recognized for strategic planning, organization, prioritizing goals, scheduling, and meeting deadlines. Proficient at compliance with government & State regulation and codes.

STRENGTHS / QUALIFICATIONS

Project Management
Project /Crew Scheduling
Warranty Guidelines
Conflict Resolution
Compliance StandardsContract Negotiations
Deadline Responsiveness
Safety Procedures
Cost Analysis / Control
Customer Service
Supervisory Skills
Strategic Planning
HVAC/R troubleshooting.
Repair and maintenance of air conditioning, heating and refrigeration.
Install/repair water supply lines.
Install/repair electrical connections to HVAC/R components...
Installation of HVAC/R units
Conserve, install and recycle CFC and HCFC refrigerants.
Service and repair Ice Machines walk in and reach in Freezers and coolers
Electrical safety and tools,
Commercial and industrial wiring,
Electrical AC/DC motors,
Electromagnetic motor controls,
Maintenance/troubleshooting, low voltage circuits,
Transformer configurations,
Lighting controls,
Conduit bending

Coordinated site mobilization for project start up; developed and tracked submittal and material expediting log; scheduled numerous start dates and project timelines; onsite quality manager for SWPPP.
Maintenance of internal control databases for Excel, Word, PC, Palm Pilot; update division construction status reporting information according to timeframes.
Large earthwork project coordination; established critical path and cycle time requirement; oversee completion of all designated municipal inspections.


EXPERIENCE

Customer Cedar Chests of Nevada, Inc. Las Vegas, NV 2007 Present
Manager/Owner
Build custom-ordered Cedar Chests; shipping; purchase supplies; design.

M & M Elect Las Vegas, NV 2008
Electrician
Wired residential homes including Bristlecone and Sun Crest developments.

Centex Homes Las Vegas, NV 2004 2006 Starts Manager II / Field Manager II
Managed, scheduled, oversaw and walked all inspections prior to pouring concrete slabs for new development projects; served as the key manager assisting the project manager and construction manager.
Responsible for achieving lower cycle time, lower punk, higher quality, higher customer satisfaction and lower overhead; increased field time for project and construction managers.

Achievements:
Recommend and implemented new concrete pump operations resulting in the savings of $100K for project along with an additional $25K by renegotiating the price-per-slab with sub contractor.
Highest customer satisfaction rating of 9.4 achieved.

DR Horton Construction Las Vegas, NV 2003 2004 Construction Superintendent
Responsibilities included everything from dirt to building finals, pre-scheduled all sub contractors from brick to mortar; walk through; customer service issues.

Campbell Concrete Las Vegas, NV 2001 2003 Customer Service Superintendent
Scheduled crews to Las Vegas Valley locations; scheduled all after-pours, chip, sack, redhead, grinding, floor checks; determined payable and warrantable items; trained crews on all concrete finish hand tools; daily time cards; scheduling 3rd party inspections for retros; daily progress of crew leaders; scheduled customer service with 38 builders covering construction superintendents and warranty personnel.

Urban Construction Las Vegas, NV 1996 2001
Superintendent - Joshua Villas-completed a 7.2 ML; multi-family community, apartment complex.

Additional positions / companies:
Customer Service Technician / Pulte Homes Las Vegas, NV
Customer Service Manager / Gateway Development Group Las Vegas, NV
Customer Service Technician / Lewis Homes of Nevada Las Vegas, NV

EDUCATION / TRAINING

ATI Advanced Training Institute Las Vegas, NV
HVAC/CR EPA

University of Phoenix Las Vegas, NV
Major: Business Administration

Troy University West Germany
BSEP-II / 120 hours

CERTIFICATIONS

OSHA Certification/10 Hours State of Nevada
Construction Safety & Health
Air Quality Dust Control Certification Card
R410A certified,
EPA 608 universal certified

Certificates of Achievement: Field Manager Training Program, 18-week New Hire Orientation, Assigned Module Completion: Talking with your Competitors, Responsible Business Communication, Storm Water Issues in the Homebuilding Industry, Preventing Workplace Harassment, Avoiding Legal Competition, Family and Medical Leave Act (FMLA), Introduction to Safety Standards, Spotting the Issues, Time Management, Human Relations, Customer Relations, Quality, Price of Nonconformance, Working with Contractors, Personal Growth, SWAPP Clark County

CPR Certification American Red Cross
Adult CPR & Advanced First Aid

COMPUTER SKILLS
Microsoft Word, Excel, PowerPoint, Access, Outlook; MS Project Software.

COMMUNITY INVOLVEMENT
Volunteer / Child Haven Las Vegas, NV