GLENN HANSEN
18211 Heaton Drive, Houston, TX 77084
(281) 550-9149 (713) 854-9367 SENIOR FACILITIES AND PROJECT MANAGEMENT PROFESSIONAL
Real Estate, Construction, and Commercial Property Management
Highly effective management professional with extensive experience in engineering, construction, and maintenance management. Proven track record of setting strategic direction, executing plans, and optimizing operations through reliability improvements, streamlining operations, and effective project management. Persuasive leader and team builder skilled in creating positive change and motivating work teams to achieve exceptional results. Deliver performance improvements through cost reductions / production efficiencies.
Core Qualifications
Strategic PlanningCross-functional LeadershipOperations Management
Vendor RelationsProject Planning and Execution Capital Budgeting
Contract NegotiationsInfrastructure Power DesignEmployee Development
Safety TrainingPhysical Plant AutomationDisaster Recovery



PROFESSIONAL EXPERIENCE
PM Realty Company CenterPoint Energy, Houston, TX2006 2006
ASSISTANT FACILITIES MANAGER (CONTRACT)
Interacted closely and cooperatively with tenants, contractors, owners, personnel, and corporate office in administration and operation of properties. Monitored contractor maintenance activities, including ice machine maintenance, janitorial service, pest control, and landscaping. Conducted routine site inspections to ensure contractor compliance and document-needed maintenance. Performed administrative duties, including code and process invoices, purchase requisitions, and updating electronic data.
Responded to tenant questions, concerns, and service calls; created work orders and dispatched appropriate personnel or contractor. Prepared reports, requests for proposals, and updated service procedural changes.
Reviewed construction and technical documents to ensure compatibility with operating and maintenance goals, processes, and procedures.
Participated in budget preparation, contract administration, and adhoc committees. Received training and became proficient in use of SAP software applications.
Firetron, Inc., Missouri City, TX2004 2005
PROJECT MANAGER (CONTRACT)
Led design team for 40,000 square foot office and warehouse facility presently in pre-construction phase. Developed and implemented maintenance program that improved availability and reliability of 40-vehicle fleet while simultaneously reducing vehicle operating expenses.
Instrumental in reducing vehicle maintenance costs by 20% through developing fleet maintenance program.
Worked closely and effectively with architectural / engineering firms in directing design of new office and warehouse facility presently in pre-construction phase.
Chevron-Texaco and Texaco, Houston, TX1980 2004
SUPERVISOR, OPERATIONS AND MAINTENANCE (1993 2004)
Managed power distribution for entire facility, identified proper billing and usage patterns for complex, and implemented energy management program for multi-building corporate campus.
Analyzed and reduced billing power factor from .80 to over .98 and reduced annual power costs by $300K+.
Improved operating efficiency of chilled-water system resulting in annual savings of over $100K while simultaneously easing use of system.



PROFESSIONAL EXPERIENCE (CONTINUED)

SUPERVISOR, OPERATIONS AND MAINTENANCE (1993 2004)
Designed and supervised power system upgrade of 24/7 data center to ensure continuous reliability, proving 100% reliable over course of 13 years.
Orchestrated and implemented business resumption plan for disaster recovery and wrote 50-page document describing roles and responsibilities of all emergency personnel.
Created and executed comprehensive safety program to ensure compliance with all OSHA and EPA regulations. Initiative resulted in adoption of policies / procedures as standard practice throughout company.
Developed and implemented standard miscellaneous work agreement for contractors and vendors. Agreement was accepted without revisions and became standard contractor work agreement in company.
Played key role in securing and directing installation of $8M state-of-the-art fire alarm system.
PROJECT MANAGER (1989 1993)
Directed removal of asbestos from 15-story, 500,000 square foot building with operating budget of $2M within six-month time frame. Managed project in stages and removed 95% of asbestos-containing materials with minimal amount of disruption to office tenants, resulting in project being completed on time and under budget.
Upgraded buildings HVAC system to provide redundancy for maintenance and general operations purposes.
Installed new 900-ton chiller plus free-heat plate exchangers allowing for natural heat exchangers, ultimately resulting in complete redundancy, improved maintainability, and reduced operating expense.
Designed and directed installation of new state-of-the-art building automation system to replace antiquated, unreliable, and difficult to maintain existing system.
ROLLOUT COORDINATOR (1986 1989)
Directed telephone infrastructure upgrade for 24-hour POS-device processing center. Worked closely and effectively with field maintenance supervisors and local telephone companies in preparing retail facilities to accept dedicated phone lines for Point-of-Sale device (credit card machine).
Saved $40M in credit card processing fees through coordinating installation process for 20,000 new systems.

Other Skill Sets
Engineering document review
Development of construction cost estimates at the various stages of design to include the planning stage through the construction change order stage
1.Development of cost forecasts and schedules for:

a.Conceptual or long range studies;
b.Engineering schedules; and
c.Construction schedules where schedules may be of a bar chart including major logic restraints or detailed critical path method (CPM) network schedules, including the use of Primavera P3, SureTrak, Primavera 5.0, Adobe Acrobat, spreadsheet and other computer means.
Analysis and recommendations for improving sequencing and/or durations of existing schedules for better constructability, shorter schedules or less cost
Review of Contractor schedules and/or cost related submittals
Preparation of cost and schedule variance reports




Previous Experience
SENIOR ENGINEER, Texaco Inc., Houston, TX(6 years)
FIELD ENGINEER, Ford Bacon & Davis Company, Dallas, TX(1-1/2 years)
ENGINEER, Chicago Bridge & Iron Company, Houston, TX(2 years)


EDUCATION

B.S. in CONSTRUCTION ENGINEERING
Texas A&M University, College Station, TX